[LON-CAPA-users] Video Viewing Problem

[Prof. Susan Masten]

Hi all,

I have had the same problem for quite some time now and have not been 
able to figure out how to fix it.

Susan

On 8/28/2019 3:05 PM, Harding, Gene L wrote:
>
> Hi everyone,
>
> My students are not able to view a video I have posted on my LON-CAPA 
> sections. This video is posted in my author space, and published. If I 
> try to play it in Course Coordinator mode it works fine, but in 
> Student mode I get the following error: No video with supported format 
> and MIME type found.
>
> Our LON-CAPA specialist has taken another job, so he is not available, 
> and I’m sure the IT folks in general are buried right now. I have 
> received no feedback from IT that they are even looking at the 
> problem, and am hoping this is something easy that I can fix, but I am 
> puzzled. Anyone recognize the symptom and underlying cause?
>
> Thanks,
>
> Gene L. Harding, PE
>
> Associate Professor of ECET
>
> Purdue University
>
> 574-520-4190
>
> https://polytechnic.purdue.edu/south-bend/
>
>
> _______________________________________________
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> LON-CAPA-users at mail.lon-capa.org
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