[LON-CAPA-users] Video Viewing Problem

Kortemeyer, Gerd kortemey at msu.edu
Wed Aug 28 15:58:32 EDT 2019


I would recommend to try to publish the video file “Public”, i.e., without access control.

- Gerd.

> On Aug 28, 2019, at 21:13, Prof. Susan Masten <masten at egr.msu.edu> wrote:
> Hi all,
> I have had the same problem for quite some time now and have not been able to figure out how to fix it. 
> Susan
> On 8/28/2019 3:05 PM, Harding, Gene L wrote:
>> Hi everyone,
>> My students are not able to view a video I have posted on my LON-CAPA sections. This video is posted in my author space, and published. If I try to play it in Course Coordinator mode it works fine, but in Student mode I get the following error: No video with supported format and MIME type found.
>> <image001.png>
>> Our LON-CAPA specialist has taken another job, so he is not available, and I’m sure the IT folks in general are buried right now. I have received no feedback from IT that they are even looking at the problem, and am hoping this is something easy that I can fix, but I am puzzled. Anyone recognize the symptom and underlying cause?
>> Thanks,
>> Gene L. Harding, PE
>> Associate Professor of ECET
>> Purdue University
>> 574-520-4190
>> https://polytechnic.purdue.edu/south-bend/
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