[LON-CAPA-users] Video Viewing Problem

Harding, Gene L glhardin at purdue.edu
Wed Aug 28 15:05:59 EDT 2019

Hi everyone,

My students are not able to view a video I have posted on my LON-CAPA sections. This video is posted in my author space, and published. If I try to play it in Course Coordinator mode it works fine, but in Student mode I get the following error: No video with supported format and MIME type found.
[cid:image001.png at 01D55DB2.18C9AE10]

Our LON-CAPA specialist has taken another job, so he is not available, and I'm sure the IT folks in general are buried right now. I have received no feedback from IT that they are even looking at the problem, and am hoping this is something easy that I can fix, but I am puzzled. Anyone recognize the symptom and underlying cause?


Gene L. Harding, PE
Associate Professor of ECET
Purdue University

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