[LON-CAPA-users] Problem with interaction between tccfl and fsu servers

[Felicia Berryman]

Hi Robley,

I just tried logging into tcc with one of my accounts and couldn't get 
in either.  I can browse resources in the tccfl domain, so there is (or 
was) some sort of connection between tccfl and msu.  I have been able to 
log into another domain running 2.4.2 (my account in on the msu domain 
running 2.6.2).  The problem you are experiencing probably has to do 
with something other than two different LON-CAPA versions communicating 
with each other.

The domain coordinator from TCC should contact the lon-capa-admin 
mailing list or create a help ticket at http://help.lon-capa.org.

Felicia

Robley Light wrote:
> Hi, Felicia,
> 
> We never figured it out.  I'm not quite sure how to tackle it--unless
> someone can perhaps think of a program component that might be corrupted or
> incorrectly loaded.  Maybe you'd have some trouble shooting suggestions?
> Maybe we have to wait until TCC upgrades their server?
> 
> Robley
> 
> *************************************************************
> Robley J. Light                	Professor Emeritus of Chemistry and
> Biochemistry
> Department of Chemistry        	Phone:   (850) 644-3844
>    and Biochemistry 		Email:  rlight@chem.fsu.edu 
> 95 Chieftan Way		  	Fax:      (850) 644-8281            
> Florida State University    	Home Page:
> http://www.chem.fsu.edu/editors/rlight     
> Tallahassee, FL 32306-4390       
>                     
> 
>  
> 
>> -----Original Message-----
>> From: lon-capa-users-admin@mail.lon-capa.org 
>> [mailto:lon-capa-users-admin@mail.lon-capa.org] On Behalf Of 
>> Felicia Berryman
>> Sent: Wednesday, February 13, 2008 12:14 PM
>> To: lon-capa-users@mail.lon-capa.org
>> Subject: Re: [LON-CAPA-users] Problem with interaction 
>> between tccfl and fsu servers
>>
>> Hi Robley,
>>
>> I see that this question has remained unanswered.  Did you 
>> ever figure the problem out?  Do you still need help?
>>
>> Felicia
>>
>> Robley Light wrote:
>>> We are encountering a peculiar problem which no one here 
>> seems to know 
>>> how to solve.  We are running VERSION: 2.6.1-2008012206 at fsu, and 
>>> tccfl is running VERSION: 2.4.2-2007071019.
>>>
>>> Joi Walker at TCC has enrolled me in her organic course there, but 
>>> that student role does not show up on my roles screen.  If I try to 
>>> log in to the tccfl server (loncapa.tcc.fl.edu) it doesn't 
>> recognize 
>>> me, whether I pick fsu or tccfl as the domain.
>>>
>>> Joi can log in to one of the fsu servers, and she sees her course.  
>>> However the view of the course she gets does not give her access to 
>>> the enrollment button (Hon Kie had suggested she try to 
>> enroll me from our server).
>>> When she tries to change my role in her course, she gets 
>> the message:
>>> This user has an unrecognized authentication scheme (unknown_cmd). 
>>> Please alert a domain coordinator of this situation.
>>>
>>> When she tries to change the my endtime in her course, she 
>> gets the message:
>>> An error occured during the attempt to change the section 
>> for this student.
>>> An error occurred during the attempt to change the role information 
>>> for this student.
>>>
>>> Yet she does see me as a student in her course.  When she 
>> enrolled me, 
>>> she did set fsu as the domain and internal authentication as the 
>>> authentication method.
>>>
>>> Does anyone have any idea what may be going on here?
>>>
>>>
>>> Robley Light
>>>
>>> *************************************************************
>>> Robley J. Light                	Professor Emeritus of 
>> Chemistry and
>>> Biochemistry
>>> Department of Chemistry        	Phone:   (850) 644-3844
>>>    and Biochemistry 		Email:  rlight@chem.fsu.edu 
>>> 95 Chieftan Way		  	Fax:      (850) 
>> 644-8281            
>>> Florida State University    	Home Page:
>>> http://www.chem.fsu.edu/editors/rlight     
>>> Tallahassee, FL 32306-4390       
>>>                     
>>>
>>>
>>>
>> --
>> Felicia Berryman
>> LON-CAPA Support Coordinator
>> Michigan State University
>> Phone:  (517)432-9866
>> Technical Support Available at:
>>     http://www.loncapa.msu.edu - MSU Users
>>     http://www.help.lon-capa.org - General 
>> _______________________________________________
>> LON-CAPA-users mailing list
>> LON-CAPA-users@mail.lon-capa.org
>> http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
>>
>> --
>> This message has been scanned for viruses and dangerous 
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>>
> 
> 

-- 
Felicia Berryman
LON-CAPA Support Coordinator
Michigan State University
Phone:  (517)432-9866
Technical Support Available at:
    http://www.loncapa.msu.edu - MSU Users
    http://www.help.lon-capa.org - General