[LON-CAPA-users] Tracking PRT errors
Felicia Berryman
lon-capa-users@mail.lon-capa.org
Fri, 09 Feb 2007 09:59:31 -0500
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Hi Brew,<br>
<br>
<blockquote
cite="midOFB7153AB1.93261305-ON8525727D.00012638-8525727D.00012639@notes.monroe.edu"
type="cite"><font size="2">Recently, I have encountered a problem
where some (many, not all) students were having trouble producing the
pdf file for printing. If a student fails, it is always the same
problem; that student will always fail on that problem. The student
receives a cryptic message that the problem has caused an error.<br>
</font></blockquote>
Sounds like just certain randomizations have print errors. I'd use
PGRD to look at the versions of the problem these students have and try
to see what is different on their versions compared to the versions
that work. <br>
<blockquote
cite="midOFB7153AB1.93261305-ON8525727D.00012638-8525727D.00012639@notes.monroe.edu"
type="cite"><font size="2">My question is, why do I (as course
coordinator) not receive an error message, with the Latex log and
whatnot? I understand the student won't see the log, but I thought I
used to see a message when a student had a problem printing. My What's
New page does not indicate any errors. Is there someplace I can look to
see error logs?</font></blockquote>
<font size="2"><big>I think the error messages on the What's New page
are only problem errors which generate bombs. Printing errors do not
generate bombs. The problem still works, it just can't print so no
bomb. I'm not sure if the print errors get sent to the course
coordinator, author, or both. If printing errors do get forwarded to
the Course Coordinator, y</big></font><font size="2"><big>ou should be
able to see the error messages by going to COM on the Main Menu and
checking your messages. </big></font><br>
<font size="2"><big><br>
Felicia<br>
</big></font>
<pre class="moz-signature" cols="72">--
Felicia Berryman
LON-CAPA Support Coordinator
Michigan State University
Phone: (517)432-9866
Technical Support Available at:
<a class="moz-txt-link-freetext" href="http://www.loncapa.msu.edu">http://www.loncapa.msu.edu</a> - MSU Users
<a class="moz-txt-link-freetext" href="http://www.help.lon-capa.org">http://www.help.lon-capa.org</a> - General
</pre>
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