[LON-CAPA-users] Tracking PRT errors

Felicia Berryman lon-capa-users@mail.lon-capa.org
Fri, 09 Feb 2007 09:59:31 -0500

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Hi Brew,<br>
 type="cite"><font size="2">Recently, I have encountered a problem
where some (many, not all) students were having trouble producing the
pdf file for printing. If a student fails, it is always the same
problem; that student will always fail on that problem. The student
receives a cryptic message that the problem has caused an error.<br>
Sounds like just certain randomizations have print errors.&nbsp; I'd use
PGRD to look at the versions of the problem these students have and try
to see what is different on their versions compared to the versions
that work.&nbsp; <br>
 type="cite"><font size="2">My question is, why do I (as course
coordinator) not receive an error message, with the Latex log and
whatnot? I understand the student won't see the log, but I thought I
used to see a message when a student had a problem printing. My What's
New page does not indicate any errors. Is there someplace I can look to
see error logs?</font></blockquote>
<font size="2"><big>I think the error messages on the What's New page
are&nbsp; only problem errors which generate bombs.&nbsp; Printing errors do not
generate bombs.&nbsp; The problem still works, it just can't print so no
bomb.&nbsp; I'm not sure if the print errors get sent to the course
coordinator, author, or both.&nbsp; If printing errors do get forwarded to
the Course Coordinator, y</big></font><font size="2"><big>ou should be
able to see the error messages by going to COM on the Main Menu and
checking your messages.&nbsp; </big></font><br>
<font size="2"><big><br>
<pre class="moz-signature" cols="72">-- 
Felicia Berryman
LON-CAPA Support Coordinator
Michigan State University
Phone:  (517)432-9866
Technical Support Available at:
   <a class="moz-txt-link-freetext" href="http://www.loncapa.msu.edu">http://www.loncapa.msu.edu</a> - MSU Users
   <a class="moz-txt-link-freetext" href="http://www.help.lon-capa.org">http://www.help.lon-capa.org</a> - General