[LON-CAPA-users] The Case of the Missing Gifs

[Gerd Kortemeyer]

Hi,

On Dec 8, 2006, at 6:25 PM, Robert_Brewington@er.monroe.edu wrote:

>
> I am trying to track down an irritating thing happening in LonCapa.
>
> On the school machines, running Internet Explorer 6, the little  
> gifs used
> for buttons and such do not appear. The students see little red Xs, as
> though the files cannot be found.
>
> Everything works fine on my desktop machine running Firefox, but  
> IE6 can't
> find the gifs. So, it seems to be an IE issue rather than something  
> about a
> teacher account versus a student account. I am Blessed By The Great  
> Gods of
> IT to run Firefox; it is not available for the students to run.
>
> On my home machine, running either IE7 or Firefox, everything seems  
> to work
> correctly.
>
> Anyone know what setting needs to be changed or something? My IT  
> people are
> unable to find a solution. The LonCapa system is usable like this,  
> but it
> is kind of kludgy (and a little embarrassing).

Most likely, your school IT folks are filtering port 8080 with some  
firewall - they need to open up that port.

- Gerd.