[LON-CAPA-users] connection issue re library server
Jim Maxka
lon-capa-users@mail.lon-capa.org
Wed, 02 Mar 2005 08:21:25 -0700
Hi Hon-Kie -- Presumably I have taken cookies into account, because
cookies have to be enabled to use the student information system and I
always see if they can use that first. Unless, there is a distinction
between allowing cookies for a secure site (https://) and allowing
cookies for a non-secure site like loncapa (http://).
H. K. Ng wrote:
> Just a thought, loncapa does require cookie to be allowed. Could it be
> that she accidently set her browser not to accept cookies? -hk
>
>
> At 09:42 AM 3/2/2005, you wrote:
>
>> Any ideas about this one? A student claims that the course flashes
>> in front of her and then disappears. Here is part of the email
>> stream. I changed her password and logged in as her. It looked fine
>> to me.
>>
>> I tried it again and it's still not working! Its so weird because
>> the actual lon capa comes up for a split second and then goes back to
>> the log-in page and won't let me do my problems.
>>
>> -Natalie
>>
>>
>>
>>
>>
>>
>>>> ===== Original Message From Jim Maxka <jim.maxka@NAU.EDU> =====
>>>> Hi Natalie -- I have the last logon is Feb 5. Are you logging on just
>>>> like onto LOUIE? Can you try to logon right now? --jim
>>>> nh49 wrote:
>>>
>>>
>>>
>>>>>> I'm not sure when it stopped working, sometime late last week
>>>>>> because it
>>>>>> didn't work this weekend and no, I haven't changed any passwords.
>>>>>>
>>>>>> Thanks for trying to help!
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>
>>>>
>>>>>>>> ===== Original Message From Jim Maxka <jim.maxka@NAU.EDU> =====
>>>>>>>> Hi Natalie -- I am happy to help you. When did your logon stop
>>>>>>>> working? Have you changed your password recently? Is there
>>>>>>>> anything
>>>>>>>> that changed? Thanks --jim
>>>>>>>> nh49 wrote:
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Mr. Maxka,
>>>>>>>>
>>>>>>>> Hello, I am a student in one of the chm 151 lab classes and I
>>>>>>>> have been
>>>>>>>> trying
>>>>>>>> to log onto LonCapa and it will not let me. When I put my name
>>>>>>>> and password
>>>>>>>
>>>>>
>>>>>>> in, it brings up the screen really fast and then goes back to
>>>>>>> the log in
>>>>>>
>>>>
>>>>>> page and contines to not allow me to do my work. If you could
>>>>>> please help me
>>>>>>
>>>>>>> figure out what I need to do to fix this, I would greatly
>>>>>>> appreciate it.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Natalie Hughes
>>>>>>>
>>>>>>>
>>>>>>>
>>>>
>>
>>
>>
>>
>>
>>
>> H. K. Ng wrote:
>>
>>> Ray,
>>>
>>> Did you get any resolution for your question? I had similar problems
>>> from high school students who said they cannot even get to the login
>>> page for certain servers. As you can imagine this is hard to trace
>>> as to the cause but as far as I can determine there two common
>>> denominators.
>>> 1. The ISP providers are Sprint (DSL) and Comcast. From comments by
>>> someone who is knowledgeable with these providers, they just throw
>>> out connections if it reaches max capacity. Again, this is something
>>> I have no way of verifying.
>>>
>>> 2. There is a suggestion that with recent version of Windows XP,
>>> users set the firewall at a certain level that prevents them from
>>> connecting to the lon-capa servers. Now why this is the case is not
>>> clear to me except that the lon-capa login does contain password
>>> encryption routine - as far as I could tell.
>>>
>>> -hk
>>>
>>>
>>> At 05:53 PM 2/22/2005, you wrote:
>>>
>>>> question:
>>>> I have a remote user who says that from his local computer at his
>>>> institution
>>>> he cannot browse the login page of our library server. However he
>>>> can see
>>>> the login pages of our access servers.
>>>> He thinks this started happening after his institution adopted some
>>>> kine of
>>>> firewalling.
>>>>
>>>> >From his home computer he can get to the library server login
>>>> screen OK.
>>>>
>>>> Could this be because of the library server being slower to respond
>>>> than the
>>>> access servers?
>>>>
>>>> Thanks
>>>> Ray
>>>>
>>>>
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>>>
>>>
>>>
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>>
>>
>>
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>
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