[LON-CAPA-users] Could not process request

[lon-capa-users@mail.lon-capa.org]

Richard,

It sounds like one of the sequences for the course has gotten mucked up in 
a way that it can't traverse the sequence properly (this would need to be 
confirmed by one of the experts).

It would be useful to know which resource the instructor was trying to 
import and where it was in the course layout (top level or in a folder).
I'm presuming that the instructor was working in DOCs when this happened.

If the sequence somehow got discombobulated(sp?), someone who knows the 
internal syntax sequence may need to go to that course's directory (under 
lonUsers) and fix the sequences by hand. This would require access from 
www or root.

If you want, I can go in and poke around, but in the end someone like Guy 
or Gerd is the one you want doing any surgery if this is the proper 
diagnosis 8)

Later,
Mark


On Thu, 14 Jul 2005, Richard Hoskins wrote:

> We are still experiencing the same problem.  No matter who tries to access 
> the class we get the same error: Could not process request. Page asking what 
> went wrong.
>
> I have tried to find out what the class coordinator was doing at the time of 
> the problem.  It appears he was importing a resource and the import never 
> completed and he said the it locked up.  Since that time we get the error 
> message.  I have tried accessing from several accounts, even the domain 
> coordinator but with the same result.  It does not look like it can be 
> repaired from a user account.
>
> Richard Hoskins
>
>
>
> Guy Albertelli II wrote:
>
>> 
>> If it persists for more than a few minutes. Doing a reload on httpd
>> server will correct that.
>> 
>> /etc/init.d/httpd reload
>> 
>> If it occurs again. I'd be really curious to now about that.
>> 
>> (I think I remeber fixing 1 other case, in which it was possible to
>> cause this to occur by doing something related to printing, and fixing
>> it for the upcoming 2.0 release bt I can't find the info about this
>> anywhere.)
>> 
>> 
>> > This can happen if a user re-selects the same course in rapid order, > 
>> i.e., by getting impatient during initialization. It will "fix > itself" if 
>> you wait a while.
>> >
>> > In 1.99.1, the issue is fixed, and this should not happen anymore.
>> >
>> > On Jul 12, 2005, at 4:08 PM, Richard Hoskins wrote:
>> >
>> > > We are getting a Could not process request page when trying to > > 
>> select a class.  There is an error in the lonnet.log file that reads:
>> > >
>> > > Tue Jul 12 14:20:04 2005 (3295): <font color=blue>WARNING: Could > > 
>> not tie
>> > > coursemap /home/httpd/perl/tmp/ozel_sc_30245fc759742a7scl1 for
>> > > /uploaded/sc/30245fc759742a7scl1/default.sequence.</font>
>> > >
>> > > Has anyone had this problem and how do we correct it.
>> > >
>> > > Thanks,
>> > >
>> > > Richard Hoskins
>> > >
>> > > --
>> > >
>> > > Richard M. Hoskins
>> > > University of South Carolina
>> > > Physics and Astronomy
>> > > Columbia, South Carolina 29208
>> > > (803) 777-8994
>> > > hoskins@mail.psc.sc.edu
>> > >
>> > > _______________________________________________
>> > > LON-CAPA-users mailing list
>> > > LON-CAPA-users@mail.lon-capa.org
>> > > http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
>> > >
>> >
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>> >
>> 
>> -- 
>> guy@albertelli.com   0-7-2-5-15,728
>> _______________________________________________
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>> LON-CAPA-users@mail.lon-capa.org
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>> 
>
> -- 
> Richard M. Hoskins
> University of South Carolina
> Physics and Astronomy
> Columbia, South Carolina 29208
> (803) 777-8994
> hoskins@mail.psc.sc.edu
>
> _______________________________________________
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>

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Mark Lucas					email: lucasm@ohiou.edu
252D Clippinger Lab  				phone: (740)597-2984
Department of Physics and Astronomy             fax:   (740)593-0433
Ohio University
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