[LON-CAPA-users] Could not process request

Gerd Kortemeyer lon-capa-users@mail.lon-capa.org
Thu, 14 Jul 2005 15:53:54 -0400


Hi Richard,

Fixed. There was a unicode character inside the title of one of the  
resources, and the Perl version you have running choked on it.

http://bugs.lon-capa.org/show_bug.cgi?id=4241

- need to test with newer versions of Perl. Anyway, you are back in  
business.

- Gerd.

On Jul 14, 2005, at 8:38 AM, lucasm@ohiou.edu wrote:

> Richard,
>
> It sounds like one of the sequences for the course has gotten  
> mucked up in a way that it can't traverse the sequence properly  
> (this would need to be confirmed by one of the experts).
>
> It would be useful to know which resource the instructor was trying  
> to import and where it was in the course layout (top level or in a  
> folder).
> I'm presuming that the instructor was working in DOCs when this  
> happened.
>
> If the sequence somehow got discombobulated(sp?), someone who knows  
> the internal syntax sequence may need to go to that course's  
> directory (under lonUsers) and fix the sequences by hand. This  
> would require access from www or root.
>
> If you want, I can go in and poke around, but in the end someone  
> like Guy or Gerd is the one you want doing any surgery if this is  
> the proper diagnosis 8)
>
> Later,
> Mark
>
>
> On Thu, 14 Jul 2005, Richard Hoskins wrote:
>
>
>> We are still experiencing the same problem.  No matter who tries  
>> to access the class we get the same error: Could not process  
>> request. Page asking what went wrong.
>>
>> I have tried to find out what the class coordinator was doing at  
>> the time of the problem.  It appears he was importing a resource  
>> and the import never completed and he said the it locked up.   
>> Since that time we get the error message.  I have tried accessing  
>> from several accounts, even the domain coordinator but with the  
>> same result.  It does not look like it can be repaired from a user  
>> account.
>>
>> Richard Hoskins
>>
>>
>>
>> Guy Albertelli II wrote:
>>
>>
>>> If it persists for more than a few minutes. Doing a reload on httpd
>>> server will correct that.
>>> /etc/init.d/httpd reload
>>> If it occurs again. I'd be really curious to now about that.
>>> (I think I remeber fixing 1 other case, in which it was possible to
>>> cause this to occur by doing something related to printing, and  
>>> fixing
>>> it for the upcoming 2.0 release bt I can't find the info about this
>>> anywhere.)
>>> > This can happen if a user re-selects the same course in rapid  
>>> order, > i.e., by getting impatient during initialization. It  
>>> will "fix > itself" if you wait a while.
>>> >
>>> > In 1.99.1, the issue is fixed, and this should not happen anymore.
>>> >
>>> > On Jul 12, 2005, at 4:08 PM, Richard Hoskins wrote:
>>> >
>>> > > We are getting a Could not process request page when trying  
>>> to > > select a class.  There is an error in the lonnet.log file  
>>> that reads:
>>> > >
>>> > > Tue Jul 12 14:20:04 2005 (3295): <font color=blue>WARNING:  
>>> Could > > not tie
>>> > > coursemap /home/httpd/perl/tmp/ozel_sc_30245fc759742a7scl1 for
>>> > > /uploaded/sc/30245fc759742a7scl1/default.sequence.</font>
>>> > >
>>> > > Has anyone had this problem and how do we correct it.
>>> > >
>>> > > Thanks,
>>> > >
>>> > > Richard Hoskins
>>> > >
>>> > > --
>>> > >
>>> > > Richard M. Hoskins
>>> > > University of South Carolina
>>> > > Physics and Astronomy
>>> > > Columbia, South Carolina 29208
>>> > > (803) 777-8994
>>> > > hoskins@mail.psc.sc.edu
>>> > >
>>> > > _______________________________________________
>>> > > LON-CAPA-users mailing list
>>> > > LON-CAPA-users@mail.lon-capa.org
>>> > > http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
>>> > >
>>> >
>>> > _______________________________________________
>>> > LON-CAPA-users mailing list
>>> > LON-CAPA-users@mail.lon-capa.org
>>> > http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
>>> >
>>> -- 
>>> guy@albertelli.com   0-7-2-5-15,728
>>> _______________________________________________
>>> LON-CAPA-users mailing list
>>> LON-CAPA-users@mail.lon-capa.org
>>> http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
>>>
>>
>> -- 
>> Richard M. Hoskins
>> University of South Carolina
>> Physics and Astronomy
>> Columbia, South Carolina 29208
>> (803) 777-8994
>> hoskins@mail.psc.sc.edu
>>
>> _______________________________________________
>> LON-CAPA-users mailing list
>> LON-CAPA-users@mail.lon-capa.org
>> http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
>>
>>
>
> ---------------------------------------------------------------------- 
> ------
> Mark Lucas                    email: lucasm@ohiou.edu
> 252D Clippinger Lab                  phone: (740)597-2984
> Department of Physics and Astronomy             fax:   (740)593-0433
> Ohio University
> Athens, OH 45701
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