[LON-CAPA-users] firewall on student computers
Thu, 2 Sep 2004 21:34:59 -0400
Do you recommend a general broadcast to students in this regard? I
might predict a serious downside with the relatively large number of
naive users that I have. Please advise.
On Sep 2, 2004, at 12:02 PM, Gerd Kortemeyer wrote:
> So the problem appears to be the combination of the ZoneAlarm Personal
> Firewall, which MSU recommends and might have included in their
> Windows Resource CD,
> http://help.msu.edu/ethernet/zonealarm.install.html , and the new
> Windows XP Service Pack 2.
> This firewall and the new Windows XP Service Pack 2 Firewall, which
> became available two weeks ago, appear to run interference. Each
> product runs fine by itself, the combination causes trouble.
> I have informed the MSU Helpdesk and an entry will be added to the
> LON-CAPA student FAQ. The solution is to switch off ZoneAlarm in the
> presence of the new Microsoft Firewall.
> Thank you to everybody who made their computer available. Please let
> me know if this does NOT fix the problem.
> - Gerd.
> On Sep 1, 2004, at 4:31 PM, firstname.lastname@example.org wrote:
>> I have the same problems at home because of security settings. Feel
>> free to come over and play on the Windows systems....I'd love to
>> figure this out before Spring.
>> At 02:53 PM 9/1/2004 -0400, you wrote:
>>> On Sep 1, 2004, at 12:20 PM, Felicia Berryman wrote:
>>>> 1.) I can log in to the roles page on my own computer but when i
>>>> slect a course or main menu, i am taken back to the login page, if
>>>> i login again it takes me back to the roles page. i have been able
>>>> to login and use my courses on other computers so i figure that
>>>> there must be a setting wrong on only my computer.
>>>> 2.) After submit my user name and password, i am then successfully
>>>> directed to a page where i am to select a course. When i click on a
>>>> course, however, i am sent directly to the log-in page again. In
>>>> fact, if i click on any link on the course-selection page, i am
>>>> still sent to the same log-in page. I cannot move beyond the course
>>>> browser's preferences.
>>>> The first student who reported the problem was able to solve it and
>>>> sent me the following:
>>>> I managed to resolve it. Turns out that the ZoneAlarm firewall I
>>>> use was causing the problem. After I turned the ZoneAlarm firewall
>>>> off, and the Windows firewall on LON-capa worked for me.
>>>> I'll report this bugzilla, in the meantime I wanted to make other
>>>> instructors at other schools aware of this problem.
>>> The student comment is very helpful.
>>> If what I think is true, this will not happen at other schools:
>>> * We have the kids go to http://msu.lon-capa.org/
>>> * Further form submissions go against http://sN.lite.msu.edu/
>>> So we are switching from "zone" lon-capa.org to "msu.edu" - now if
>>> that is what happens, the bug is actually at Microsoft, since we
>>> already switched zones at login time, not at the first subsequent
>>> form submission. All of this would be a new "feature" of Windows XP
>>> Service Pack 2, which only came out a week ago or so.
>>> I have asked another student who has this problem to come to my
>>> office hour on Friday afternoon with her laptop. Hopefully I can
>>> explore all of the details.
>>> We need more $@%#& Windows test computers.
>>> - Gerd.
>>> LON-CAPA-users mailing list
>> Susan J. Masten, Ph.D., P.E.
>> Graduate Coordinator and Associate Chair
>> Department of Civil and Environmental Engineering
>> Michigan State University
>> East Lansing, MI 48824
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