[LON-CAPA-admin] New Access Server Authentication Woes

[H. K. Ng]

Hi,

Have you check the logs under /home/httpd/perl/logs? And also the apache
logs. One of the files probably give you some indication what is wrong.

Regards,
-hk


On Tue, Nov 22, 2016 at 9:30 AM, JaBari A Scott <jascott at vcu.edu> wrote:

> Good Morning All:
>
> I have installed two new access servers on VCU’s network.  These two
> servers are replacing existing ones, so I am assigning these two servers
> the machine name of their replacements.  I am receiving our custom banner;
> however, I cannot authenticate with any account – LDAP or newly created
> domain coordinator.  I simply receive the message that “Username and/or
> password could be authenticated.”
>
>
>
> Any advice would be greatly appreciated!  Thanks!
>
>
>
>
>
> JaBari A. Scott
>
> Applications Analyst, Learning Systems
>
> Technology Services
>
> Virginia Commonwealth University
>
> jascott at vcu.edu | (804) 828-7310 <%28804%29%20828-7310>
>
>
>
> [image: Bb Signature]
>
>
>
> *Don't be a phishing victim - VCU and other reputable organizations will
> never use e-mail to request that you reply with your password, Social
> Security Number, or confidential personal information. For more details
> visit **http://go.vcu.edu/phishing
> <http://go.vcu.edu/phishing> orhttp://phishing.vcu.edu
> <http://phishing.vcu.edu/>*.
>
>
>
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