[LON-CAPA-admin] New Access Server Authentication Woes

[JaBari A Scott]

Thanks, HK!  Once we fixed the connection to the production library server,
all the new servers worked without issue!


JaBari A. Scott
Applications Analyst, Learning Systems
Technology Services
Virginia Commonwealth University
jascott at vcu.edu | (804) 828-7310


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On Tue, Nov 22, 2016 at 11:04 AM, H. K. Ng <hkng at fsu.edu> wrote:

> Hi,
>
> Have you check the logs under /home/httpd/perl/logs? And also the apache
> logs. One of the files probably give you some indication what is wrong.
>
> Regards,
> -hk
>
>
> On Tue, Nov 22, 2016 at 9:30 AM, JaBari A Scott <jascott at vcu.edu> wrote:
>
>> Good Morning All:
>>
>> I have installed two new access servers on VCU’s network.  These two
>> servers are replacing existing ones, so I am assigning these two servers
>> the machine name of their replacements.  I am receiving our custom banner;
>> however, I cannot authenticate with any account – LDAP or newly created
>> domain coordinator.  I simply receive the message that “Username and/or
>> password could be authenticated.”
>>
>>
>>
>> Any advice would be greatly appreciated!  Thanks!
>>
>>
>>
>>
>>
>> JaBari A. Scott
>>
>> Applications Analyst, Learning Systems
>>
>> Technology Services
>>
>> Virginia Commonwealth University
>>
>> jascott at vcu.edu | (804) 828-7310 <%28804%29%20828-7310>
>>
>>
>>
>> [image: Bb Signature]
>>
>>
>>
>> *Don't be a phishing victim - VCU and other reputable organizations will
>> never use e-mail to request that you reply with your password, Social
>> Security Number, or confidential personal information. For more details
>> visit **http://go.vcu.edu/phishing
>> <http://go.vcu.edu/phishing> orhttp://phishing.vcu.edu
>> <http://phishing.vcu.edu/>*.
>>
>>
>>
>
>
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