[LON-CAPA-admin] Cookie problems but still switched?
Matthew.Taylor at montgomerycollege.edu
Wed Jan 30 10:09:40 EST 2013
I have not seen this specifically in a LON-CAPA context, but I have seen that Safari can react badly to services that require redirection.
Can the user try Chrome or Firefox ESR? Is the user using Mac OS X or iOS?
Office of Information Technology
15400 Calhoun Drive, Suite 310
Rockville, MD 20855
matthew.taylor at montgomerycollege.edu
On Jan 30, 2013, at 9:51 AM, Lucas, Mark wrote:
> I'm doing some forensics on a student who (1) claims to have problems logging in, and (2) when she
> does get in she can't submit problems.
> She is using Safari/536.25, and I think the issues is cookies, but what confuses me is the following:
> * she logged into our lonbalancer, capa5, authenticated, and was switched to capa10.
> *httpd error_log gives: /home/httpd/html/adm/switchserver failed for xx.xx.xx.xx, reason: Cookie not valid
> * ... but her session seems to transfer to capa10 'just fine', outside of the fact that she gets strange
> behavior trying to submit problems.
> Has anyone else seen something like this? Any quick insights from anyone?
> Mark Lucas email: lucasm at ohiou.edu
> 252D Clippinger Lab phone: (740)597-2984
> Department of Physics and Astronomy fax: (740)593-0433
> Ohio University
> Athens, OH 45701
> LON-CAPA-admin mailing list
> LON-CAPA-admin at mail.lon-capa.org
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