[LON-CAPA-admin] Previously Awarded Points have Disappeared

[Gerd Kortemeyer]

Hi,

Nothing ever completely disappears in LON-CAPA, so what we need to do  
is reconstruct what happened, and we'll get the info back.

Could you please go to one of the resources for which the points  
disappeared and pull up the cataloging data to see if it was  
republished?

- Gerd.

On Jun 29, 2009, at 4:05 PM, Todd Ruskell wrote:

> Hi all,
>
> I've got no idea on this one, and am not sure where to look:
>
> *Students did some homework, due date past, points were awarded
> *Resources were hidden for an online exam
> *After the exam resources were unhidden
> *The previously awarded points are gone
>
> We seem to have narrowed down the disappearance to around the time the
> online exam occurred--The exam was June 25, and resources were  
> reopened
> late that afternoon.  This could just be a coincidence.
>
> The points have disappeared only for resources from ohiou.  Points for
> resources from our domain (csm) and others (including msu) seem to be
> unaffected.
>
> When we go to manually grade the effected resources, and display "all
> details" of the submissions, we can clearly see that
> part_*_solved="correct_by_student".  However, there is no indication  
> of
> a grade (points) ever being assigned.
>
> It is almost as if someone did a "reset status" just for these  
> problems,
> for every student in the class.  Not only would it be an odd thing  
> to do
> (resources in at least two different folders are affected), those with
> grading privileges in the course have no recollection of taking such  
> an
> action.  Is there a log that might tell us if this did happen?
>
> The good news is that we can resurrect the scores.  It would be nice  
> if
> we could do it in a non-manual fashion.  Any ideas?
>
> This also has us a bit spooked, so any ideas on what might have
> happened, how we might try to track down what happened, or keep it  
> from
> happening in the future would be appreciated.
>
> Thanks in advance for any help,
>
> Todd
>
>
> -- 
> Dr. Todd G. Ruskell                         Phone: 303-384-2080
> Senior Lecturer, Department of Physics      FAX:   303-273-3919
> Colorado School of Mines
> Golden, CO 80401
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