[LON-CAPA-admin] Error - Request forbidden

[lucasm at ohiou.edu]

Hi,

I've got a student having problems with login from home. My guess is that 
she has mucked up her browser with spyware, but I was wondering if anyone 
else has seen this? She never gets a chance to log in - an error page 
comes up.

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"I tried all the addresses you gave me and with the capa7 and capa8 
addresses, a 
page that said

"The LearningOnline Network with CAPA
Continue"

appeared for a max. of 4 seconds and then went to an error screen that said 
"Error -  Request forbidden". This also happened when I tried using the 
numerical address. When I used the capa10 address, I immediately received the 
"Error -  Request forbidden" message.
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Is this a familiar syndrome to anyone? Is there an immediate or likely 
cause?

Thanks!
Mark