[LON-CAPA-admin] Print problem

Guy Albertelli II guy at albertelli.com
Mon Apr 10 13:49:57 EDT 2006

Hi Hon-KIe,

> This is the season for trouble. The main lib server - running FC4 
> does not print properly. When selecting to print a problem or list of 
> problem from either construction or from a course, it gives the 
> following message.
> Return to last resource.
> LaTeX file was not created successfully
> Clicking the Return link does not do anything - view source shows 
> that the link href="" is empty. This seems to be produced by the variable
> my $identifier = $ENV{'QUERY_STRING'};
> in printout.pl. Suggests that the variable is not defined. Also, the 
> tex file is in the directory /home/httpd/prtspool so it is not clear 
> why it cannot find it. There doesn't seems to be any error messages 
> in lonnet.log, under /var/log/httpd/error_log ... the usual suspects. 
> Any suggestions what to check and how to fix it?? ... The httpd is 
> the same version as on one of the access server that does print properly.

Bluh, it's coupled with the lonnet.pm changes that you installed last

loncgi.pm 1.6 fixes this. (loncgi.pm has it's own routines for
initializing the $env{} var...)

You won't need to bounce the server after installing loncgi.pm 1.6:


Sorry about forgetting that.

guy at albertelli.com   0-7-1-8-27,137

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