[LON-CAPA-admin] Print problem

[H. K. Ng]

This is the season for trouble. The main lib server - running FC4 
does not print properly. When selecting to print a problem or list of 
problem from either construction or from a course, it gives the 
following message.

Return to last resource.


LaTeX file was not created successfully

Clicking the Return link does not do anything - view source shows 
that the link href="" is empty. This seems to be produced by the variable

my $identifier = $ENV{'QUERY_STRING'};

in printout.pl. Suggests that the variable is not defined. Also, the 
tex file is in the directory /home/httpd/prtspool so it is not clear 
why it cannot find it. There doesn't seems to be any error messages 
in lonnet.log, under /var/log/httpd/error_log ... the usual suspects. 
Any suggestions what to check and how to fix it?? ... The httpd is 
the same version as on one of the access server that does print properly.


Thanks,
-hk