[LON-CAPA-admin] Students having problems accessing

[lucasm at ohiou.edu]

Hon-Kie,

No IP address haved changed, but I'll try this anyway.

Mark
On Mon, 29 Aug 2005, H. K. Ng wrote:

> Hi Mark,
>
> Sounds like a problem that I had last week. Was the ip address changed? If 
> so, the httpd and loncontrol need to be restarted for all the servers where 
> the quiz is getting the resources from.
>
> -hk
>
> At 09:24 AM 8/29/2005, you wrote:
>> Hi,
>> 
>> Tom Stork is giving an online quiz at the local high school. Students can 
>> log in fine, but can't view questions. It is complaining that they cannot 
>> access from that location.
>> 
>> I've double checked parms and don't see anything strange (general course 
>> setting, then specific open/due for section 3).
>> 
>> The lonnet.log file has a bevy of these errors interspersed:
>> 
>> WARNING: Critical message to unknown server ()
>> 
>> Status on these problems is set to no.
>> 
>> Questions:
>> (1) We're running 2.0.0 - is this a known issue? (I presume not)
>> 
>> (2) Any idea what the message means?
>> 
>> (3) Are there any checks on IP address that could be screwed up by a 
>> strange reverse lookup? Their sysadmin re-did all the PC labs and there may 
>> be some funky stuff there.
>> 
>> Thanks,
>> Mark
>> 
>> ----------------------------------------------------------------------------
>> Mark Lucas                          email: lucasm at ohiou.edu
>> 252D Clippinger Lab                       phone: (740)597-2984
>> Department of Physics and Astronomy             fax:   (740)593-0433
>> Ohio University
>> Athens, OH 45701
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>> LON-CAPA-admin at mail.lon-capa.org
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>
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----------------------------------------------------------------------------
Mark Lucas					email: lucasm at ohiou.edu
252D Clippinger Lab  				phone: (740)597-2984
Department of Physics and Astronomy             fax:   (740)593-0433
Ohio University
Athens, OH 45701