[LON-CAPA-admin] Students having problems accessing

[H. K. Ng]

Hi Mark,

Sounds like a problem that I had last week. Was the ip address changed? If 
so, the httpd and loncontrol need to be restarted for all the servers where 
the quiz is getting the resources from.

-hk

At 09:24 AM 8/29/2005, you wrote:
>Hi,
>
>Tom Stork is giving an online quiz at the local high school. Students can 
>log in fine, but can't view questions. It is complaining that they cannot 
>access from that location.
>
>I've double checked parms and don't see anything strange (general course 
>setting, then specific open/due for section 3).
>
>The lonnet.log file has a bevy of these errors interspersed:
>
>WARNING: Critical message to unknown server ()
>
>Status on these problems is set to no.
>
>Questions:
>(1) We're running 2.0.0 - is this a known issue? (I presume not)
>
>(2) Any idea what the message means?
>
>(3) Are there any checks on IP address that could be screwed up by a 
>strange reverse lookup? Their sysadmin re-did all the PC labs and there 
>may be some funky stuff there.
>
>Thanks,
>Mark
>
>----------------------------------------------------------------------------
>Mark Lucas                          email: lucasm at ohiou.edu
>252D Clippinger Lab                       phone: (740)597-2984
>Department of Physics and Astronomy             fax:   (740)593-0433
>Ohio University
>Athens, OH 45701
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