[LON-CAPA-users] Trouble Re-Initializing Lon-Capa course when adding new content

[Harding, Gene L]

Hi Candice,

I had something similar happen recently for what I think was the first time. I clicked Reinitialize but LON-CAPA did not respond. I don’t remember what I did to clear it. I might have just gone to the Content tab and returned, but whatever I did to get around it, I don’t think what I saw was as sticky as your problem.

Best regards,

Gene L. Harding, PE
Associate Professor of ECET

From: LON-CAPA-users <lon-capa-users-bounces at mail.lon-capa.org> On Behalf Of Solomon-Strutz, Candice Nicole via LON-CAPA-users
Sent: Monday, February 8, 2021 4:41 PM
To: lon-capa-users at mail.lon-capa.org
Subject: [LON-CAPA-users] Trouble Re-Initializing Lon-Capa course when adding new content

Greetings,

I’m reaching out to see if anyone has had a similar experience with their instance of Lon-Capa.

An instructor uses the Course Editor to add a “Blank Web Page (editable)” to their course, follows the prompt to “Re-initialize the Course” but the course fails to Re-Initialize. The content still has the (re-initialize course to access) message. The instructor can exit Lon-Capa, return retrace their steps and re-initialize again but the content is not able to be edited. At this time the only resolution has been waiting patiently for an hour and or having another course coordinator edit the newly create content in the course.

Have anyone seen something similar where it takes a long time to re-initialize course content changes and allow someone to edit content? This is happening only for a specific course coordinator but can be recreated on multiple machines and instances. If so, do you have any suggestions regarding what could be causing the delay in reinitialization/inaccessible content?

Thank you in advance for any insight you may be able to share,
--
CANDICE NICOLE SOLOMON-STRUTZ
Assistant Director of Instructional Technology

University of Illinois at Urbana-Champaign
College of Liberal Arts & Sciences
Department of Chemistry
Chemistry Annex 601 S. Mathews Ave | M/C 712
Urbana, IL 61801
217.244.4937 | cnsolomo at illinois.edu<mailto:cnsolomo at illinois.edu>
chemistry.illinois.edu<http://chemistry.illinois.edu/>

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