[LON-CAPA-users] issue for a composite problem using MS Edge

[Stuart Raeburn]

Carl,

Thank you for reporting an issue on the LON-CAPA nodes in the msu  
domain affecting submissions from the MS Edge web browser to  
optionresponse items ("checkbox" style) within a composite page.

I have added you as a CC to bug 6862: "Support optionresponse with  
checkboxes in .page".

See comment #2 -- bugs.loncapa.org/show_bug.cgi?id=6862#c2 -- for an  
explanation about an additional change needed specifically to support  
Internet Explorer and MS Edge, (which I have committed to CVS today).

Today's change builds on an earlier code change I committed to CVS on  
9/11/2017 which supports this type of content in other web browsers,  
i.e., Chrome, Firefox, Opera, and Safari.

Stuart Raeburn
LON-CAPA Academic Consortium

> Carl,
>
>>
>> I am continuing to solicit feedback from students on what browser
they are
>> using when they have issues.
>>
>
> My recommendation would be to ask students who encounter a
submission
> issue when using this particular composite page in your course to
use
> Help > "Ask Helpdesk" within LON-CAPA to report the problem.
>
> When a student does that, and completes the web form, and pushes  
> "Submit Request" the student's browser version will be captured  
> automatically as part of the help request (which should assist with  
> troubleshooting).
>
> The help request itself will be sent to the support e-mail address  
> configured for the domain.  In the case of a student in the msu  
> domain, I will see the help request.
>
> Stuart Raeburn
> LON-CAPA Academic Consortium
>
> Quoting Carl Lira <lira at egr.msu.edu>:
>
>> I have students who are reporting submission errors on a loncapa
> composite
>> problem using MS Edge. The problem appears to work properly for
> other
>> browsers in the limited feedback that I have been getting. So far,
> it is
>> only users of MS Edge who are reporting an issue. the problem has
> some
>> true/false randomly selected and some numerical responses. Similar
> problems
>> that are not composite problems have not been an issue, but I do
not
> know
>> definitively that the issues is caused by the composite problem.
>>
>>
>>
>> Have others been experiencing any issues? We are running
> 2.11.2-2017051120
>>
>>
>>
>> I am continuing to solicit feedback from students on what browser
> they are
>> using when they have issues.
>>
>>
>>
>> Thanks,
>>
>>
>>
>> Carl Lira
>>
>>
>>
>> Associate Professor
>> Department of Chemical Engineering and Materials Science
>> 2100 Engineering Building
>> 428 S. Shaw Lane
>> Michigan State University
>> East Lansing, MI 48824-1226
>> Phone: (517) 355-9731
>> FAX: (517)432-1105
>>   <https://www.egr.msu.edu/~lira> https://www.egr.msu.edu/~lira
>
> _______________________________________________
> LON-CAPA-users mailing list
> LON-CAPA-users at mail.lon-capa.org
>
https://urldefense.proofpoint.com/v2/url?u=http-3A__mail.lon-2Dcapa.org_mailman_listinfo_lon-2Dcapa-2Dusers&d=DwIFAw&c=nE__W8dFE-shTxStwXtp0A&r=VsGo3jOm8tGLd6f-KlhT-g&m=5EPScCN92XKAkAKmgj61l71uHzy2F89sSKYg1cqYNE4&s=NzpM_ZcBv8KGHIxBBrnZeJ_mWBZQ2Srml7ofjLqs1RU&e=
>