[LON-CAPA-users] folders removed accidentally?

[Gerd Kortemeyer]

Hi,

We should look at the docslog to see what has been leading up to this. Go to the top level of the course, then to Tools -> Docs Log. That should show a transaction log of the course actions. Hopefully, we can fix this bug by learning what exactly happened. We can also compare the transaction times to the other log-files, like lonnet.log, access_log, etc.

The courses can usually be reconstructed, because all of the lower level folders are still there.

- Gerd.

On Jan 11, 2012, at 5:12 PM, Stuart Raeburn wrote:

> Hi,
> 
>> 
>> Is this even possible - i.e., would it be possible to Remove all the
>> folders at once?
>> 
> 
> What may have happened is that the course's top level folder now appears to be empty.  All the course content is still stored, as are the XML files describing the hierarchy in sub folders etc.  What needs to happen is that the XML description of the course's top level folder needs to be restored.
> 
> I have heard of this happening once before (http://bugs.loncapa.org/show_bug.cgi?id=6045), but have not been able to reproduce this behavior.
> 
> I have added you as a CC on the bug, and will follow up with the LON-CAPA group in VCU Technology Services to:
> 
> (a) provide advice on how to reverse the change
> (b) determine if information is available from the log files on the VCU server about the exact conditions under which this bug can occur, so it can be fixed.
> 
> Stuart Raeburn
> MSU LON-CAPA group
> 
> 
> Quoting Sally S Hunnicutt/FS/VCU <sshunnic at vcu.edu>:
> 
>> The following occurred while demonstrating LONCAPA to a new user.  The new
>> user was a course coordinator in a cloned course.  He wanted to hide the
>> existing folders.  He says he checked the Hidden box for one of the
>> existing folders.  After re-initializing, all the content in the course
>> was gone.
>> 
>> Is this even possible - i.e., would it be possible to Remove all the
>> folders at once?
>> 
>> Thanks,
>> Sally
>> 
> 
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