[LON-CAPA-users] Re: previous tries window hangs and/or fails to close

H.K. Ng lon-capa-users@mail.lon-capa.org
Wed, 16 Jan 2008 10:34:40 -0500


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This morning one of my students experiences the same symptom. The 
system is using IE 7.... However, after clicking it a few times, the 
window stays open. I wonder if this is related to the new feature

http://bugs.lon-capa.org/show_bug.cgi?id=5523

which is only present from 2.5.9+.

-hk


Hi Jay,

I'm having trouble replicating this on Windows XP with IE7 and the
latest updates installed.  I do notice that a little javascript error
icon flashes in the lower left-hand corner of the previous tries window
for a moment.  A little icon for checking that the page contents doesn't
contain any phishing sites also flashes for a moment in the window.  I
tried disabling/enabling this phishing checking and I do notice less of
a pause, but the window still works in either case.

Do you see a little error icon in your blank window?  If so, can you
cut-and-paste the error contents and send them to me so I can create a
bug report (or you can create a bug report).

Felicia


Jay Sullivan wrote:
 > Hi Felicia,
 >
 > Here is one of the problems: /res/asdk12/Alvord_Joe/IB-Math HL/Ch1 Basic
 > Algebraic Concepts and Applications/Ch 1-2 Workspace/Exponent
 > simplification B.problem
 >
 > The problem doesn't show up if using Firefox or for other problems (that
 > are not using jsmath).
 >
 > Thanks,
 > Jay
 >
 >
 > On Jan 10, 2008 11:41 AM, Felicia Berryman 
<<mailto:felicia@lon-capa.org>felicia@lon-capa.org
 > <mailto:felicia@lon-capa.org>> wrote:
 >
 >     Hi Jay,
 >
 >     Please share the URL of one of the problems so I can check this out and
 >     submit a bug report if necessary.
 >
 >     Thanks,
 >
 >     Felicia
 >
 >     Jay Sullivan wrote:
 >      > As a followup, I should point out that the problems that
 >     experience the
 >      > "buggy" behavior are most likely using the jsmath display feature (I
 >      > don't have access to the source code, so I can't confirm that with
 >      > absolute certainty).
 >      >
 >      > Also I can only reproduce the problem on Internet Explorer. Firefox
 >      > doesn't seem to be affected.
 >      >
 >      > Thanks,
 >      > J
 >      >
 >      > On Jan 10, 2008 10:11 AM, Jay Sullivan < 
<mailto:jmsloncapa@gmail.com>jmsloncapa@gmail.com
 >     <mailto:jmsloncapa@gmail.com>
 >      > <mailto:jmsloncapa@gmail.com <mailto:jmsloncapa@gmail.com>>> wrote:
 >      >
 >      >     I am seeing a situation where the previous tries link
 >     intermittently
 >      >     fails to work properly. When you click on the link one of two
 >      >     possibilities occurs:
 >      >
 >      >     1) A blank popup window is shown. The status text at the
 >     bottom left
 >      >     shows that it is being downloaded, but it never comes
 >     through. Some
 >      >     times it just loads a blank window and doesn't even report
 >     anything
 >      >     about the download.
 >      >
 >      >     OR
 >      >
 >      >     2) The page is loaded but then the "Close Window" button doesn't
 >      >     work. Clicking the "X" on the upper right of the window
 >     results in a
 >      >     browser crash.
 >      >
 >      >     What's annoying is that this buggy behavior only occurs for
 >     certain
 >      >     problems. Other problems behave normally. The problems that
 >     seem to
 >      >     be affected were not written by me. However, all the problems
 >     are
 >      >     being imported into the educog server (bccc domain) either
 >     from VCU
 >      >     (my remote construction space) or other locations.
 >      >
 >      >     Has anyone else seen this problem?
 >      >
 >      >     Thanks,
 >      >     Jay
 >      >
 >      >
 >
 >     --
 >     Felicia Berryman
 >     LON-CAPA Support Coordinator
 >     Michigan State University
 >     Phone:  (517)432-9866
 >     Technical Support Available at:
 >         <http://www.loncapa.msu.edu>http://www.loncapa.msu.edu - MSU Users
 >        <http://www.help.lon-capa.org>http://www.help.lon-capa.org - General
 >     _______________________________________________
 >     LON-CAPA-users mailing list
 > 
<mailto:LON-CAPA-users@mail.lon-capa.org>LON-CAPA-users@mail.lon-capa.org
 >     <mailto:LON-CAPA-users@mail.lon-capa.org>
 > 
<http://mail.lon-capa.org/mailman/listinfo/lon-capa-users>http://mail.lon-capa.org/mailman/listinfo/lon-capa-users
 >     <http://mail.lon-capa.org/mailman/listinfo/lon-capa-users>
 >
 >

-- 
Felicia Berryman
LON-CAPA Support Coordinator
Michigan State University
Phone:  (517)432-9866
Technical Support Available at:
     <http://www.loncapa.msu.edu>http://www.loncapa.msu.edu - MSU Users
     <http://www.help.lon-capa.org>http://www.help.lon-capa.org - General

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<pre>This morning one of my students experiences the same symptom. The
system is using IE 7.... However, after clicking it a few times, the
window stays open. I wonder if this is related to the new feature

<a href="http://bugs.lon-capa.org/show_bug.cgi?id=5523" eudora="autourl">
http://bugs.lon-capa.org/show_bug.cgi?id=5523</a>

which is only present from 2.5.9+.

-hk


Hi Jay,

I'm having trouble replicating this on Windows XP with IE7 and the 
latest updates installed.&nbsp; I do notice that a little javascript
error 
icon flashes in the lower left-hand corner of the previous tries window 
for a moment.&nbsp; A little icon for checking that the page contents
doesn't 
contain any phishing sites also flashes for a moment in the window.&nbsp;
I 
tried disabling/enabling this phishing checking and I do notice less of 
a pause, but the window still works in either case.

Do you see a little error icon in your blank window?&nbsp; If so, can you 
cut-and-paste the error contents and send them to me so I can create a 
bug report (or you can create a bug report).

Felicia


Jay Sullivan wrote:
&gt; Hi Felicia,
</i>&gt; 
</i>&gt; Here is one of the problems: /res/asdk12/Alvord_Joe/IB-Math
HL/Ch1 Basic 
</i>&gt; Algebraic Concepts and Applications/Ch 1-2 Workspace/Exponent 
</i>&gt; simplification B.problem
</i>&gt; 
</i>&gt; The problem doesn't show up if using Firefox or for other
problems (that 
</i>&gt; are not using jsmath).
</i>&gt; 
</i>&gt; Thanks,
</i>&gt; Jay
</i>&gt; 
</i>&gt; 
</i>&gt; On Jan 10, 2008 11:41 AM, Felicia Berryman
&lt;<a href="mailto:felicia@lon-capa.org">felicia@lon-capa.org</a> 
</i>&gt;
&lt;<a href="mailto:felicia@lon-capa.org" eudora="autourl">
mailto:felicia@lon-capa.org</a>&gt;&gt; wrote:
</i>&gt; 
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Hi Jay,
</i>&gt; 
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Please share the URL of one of the
problems so I can check this out and
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; submit a bug report if necessary.
</i>&gt; 
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Thanks,
</i>&gt; 
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Felicia
</i>&gt; 
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Jay Sullivan wrote:
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; As a followup, I should point
out that the problems that
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; experience the
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; &quot;buggy&quot; behavior
are most likely using the jsmath display feature (I
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; don't have access to the
source code, so I can't confirm that with
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; absolute certainty).
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Also I can only reproduce the
problem on Internet Explorer. Firefox
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; doesn't seem to be affected.
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; Thanks,
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; J
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt; On Jan 10, 2008 10:11 AM, Jay
Sullivan &lt;
<a href="mailto:jmsloncapa@gmail.com">jmsloncapa@gmail.com</a>
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;<a href="mailto:jmsloncapa@gmail.com" eudora="autourl">
mailto:jmsloncapa@gmail.com</a>&gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
&lt;<a href="mailto:jmsloncapa@gmail.com" eudora="autourl">
mailto:jmsloncapa@gmail.com</a>
&lt;<a href="mailto:jmsloncapa@gmail.com" eudora="autourl">
mailto:jmsloncapa@gmail.com</a>&gt;&gt;&gt; wrote:
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; I am
seeing a situation where the previous tries link
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; intermittently
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; fails
to work properly. When you click on the link one of two
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp;
possibilities occurs:
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; 1) A
blank popup window is shown. The status text at the
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; bottom left
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; shows
that it is being downloaded, but it never comes
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; through. Some
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; times
it just loads a blank window and doesn't even report
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; anything
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; about
the download.
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; OR
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; 2)
The page is loaded but then the &quot;Close Window&quot; button doesn't
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; work.
Clicking the &quot;X&quot; on the upper right of the window
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; results in a
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp;
browser crash.
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp;
What's annoying is that this buggy behavior only occurs for
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; certain
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp;
problems. Other problems behave normally. The problems that
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; seem to
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; be
affected were not written by me. However, all the problems
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; are
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; being
imported into the educog server (bccc domain) either
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; from VCU
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; (my
remote construction space) or other locations.
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; Has
anyone else seen this problem?
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp;
Thanks,
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;&nbsp;&nbsp;&nbsp;&nbsp; Jay
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &gt;
</i>&gt; 
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; --
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Felicia Berryman
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; LON-CAPA Support Coordinator
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Michigan State University
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Phone:&nbsp; (517)432-9866
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; Technical Support Available at:
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="http://www.loncapa.msu.edu">http://www.loncapa.msu.edu</a> - MSU
Users
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="http://www.help.lon-capa.org">http://www.help.lon-capa.org</a> -
General
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
_______________________________________________
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp; LON-CAPA-users mailing list
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="mailto:LON-CAPA-users@mail.lon-capa.org">
LON-CAPA-users@mail.lon-capa.org</a>
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
&lt;<a href="mailto:LON-CAPA-users@mail.lon-capa.org" eudora="autourl">
mailto:LON-CAPA-users@mail.lon-capa.org</a>&gt;
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
<a href="http://mail.lon-capa.org/mailman/listinfo/lon-capa-users">
http://mail.lon-capa.org/mailman/listinfo/lon-capa-users</a>
</i>&gt;&nbsp;&nbsp;&nbsp;&nbsp;
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http://mail.lon-capa.org/mailman/listinfo/lon-capa-users</a>&gt;
</i>&gt; 
</i>&gt; 

</i>-- 
Felicia Berryman
LON-CAPA Support Coordinator
Michigan State University
Phone:&nbsp; (517)432-9866
Technical Support Available at:
&nbsp;&nbsp;&nbsp;
<a href="http://www.loncapa.msu.edu">http://www.loncapa.msu.edu</a> - MSU
Users
&nbsp;&nbsp;&nbsp;
<a href="http://www.help.lon-capa.org">http://www.help.lon-capa.org</a> -
General</body>
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