[LON-CAPA-users] firewall on student computers

[lon-capa-users@mail.lon-capa.org]

Gerd,

I have the same problems at home because of security settings.  Feel free 
to come over and play on the Windows systems....I'd love to figure this out 
before Spring.

Susan

At 02:53 PM 9/1/2004 -0400, you wrote:
>On Sep 1, 2004, at 12:20 PM, Felicia Berryman wrote:
>
>>
>>1.) I can log in to the roles page on my own computer but when i slect a 
>>course or main menu, i am taken back to the login page, if i login again 
>>it takes me back to the roles page. i have been able to login and use my 
>>courses on other computers so i figure that there must be a setting wrong 
>>on only my computer.
>>
>>2.) After submit my user name and password, i am then successfully 
>>directed to a page where i am to select a course. When i click on a 
>>course, however, i am sent directly to the log-in page again. In fact, if 
>>i click on any link on the course-selection page, i am still sent to the 
>>same log-in page. I cannot move beyond the course selection page. I have 
>>enabled both javascript and cookies in my browser's preferences.
>>
>>The first student who reported the problem was able to solve it and sent 
>>me the following:
>>
>>I managed to resolve it. Turns out that the ZoneAlarm firewall I use was 
>>causing the problem. After I turned the ZoneAlarm firewall off, and the 
>>Windows firewall on LON-capa worked for me.
>>
>>I'll report this bugzilla, in the meantime I wanted to make other 
>>instructors at other schools aware of this problem.
>
>The student comment is very helpful.
>
>If what I think is true, this will not happen at other schools:
>
>* We have the kids go to http://msu.lon-capa.org/
>* Further form submissions go against http://sN.lite.msu.edu/
>
>So we are switching from "zone" lon-capa.org to "msu.edu" - now if that is 
>what happens, the bug is actually at Microsoft, since we already switched 
>zones at login time, not at the first subsequent form submission. All of 
>this would be a new "feature" of Windows XP Service Pack 2, which only 
>came out a week ago or so.
>
>I have asked another student who has this problem to come to my office 
>hour on Friday afternoon with her laptop. Hopefully I can explore all of 
>the details.
>
>We need more $@%#& Windows test computers.
>
>- Gerd.
>
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Susan J. Masten, Ph.D., P.E.
Professor
Graduate Coordinator and Associate Chair
Department of Civil and Environmental Engineering
Michigan State University
East Lansing, MI 48824

Office: 132A Research Complex-Engineering
Phone: 517 353-8539
FAX: 517 355-0250
Email: masten@msu.edu
Webpage: www.egr.msu.edu/~masten