[LON-CAPA-admin] new access servers can't connect to msu

[Bob Gonzales]

Hi,

I've got 2 new access servers that can't connect to the msu domain.  When I
browse to the msu domain from 'Course Editor'  I get the message:

             Directory temporarily not accessible.

Entries from lonc.log for all msu servers are like these:

Thu Jan 25 05:11:45 2018 (9177) [loncapa.msu.edu] [Thu Jan 25 05:11:42
2018: Connected to loncapa.msu.edu] <font color='red'>CRITICAL: Failed to
make a connection with lond.</font>
Thu Jan 25 05:11:45 2018 (9177) [loncapa.msu.edu] [Thu Jan 25 05:11:42
2018: Connected to loncapa.msu.edu] <font color='blue'>WARNING: Failing
transaction sethost</font>
Thu Jan 25 05:14:27 2018 (9177) [loncapa.msu.edu] [Thu Jan 25 05:11:42
2018: Connected to loncapa.msu.edu] <font color='red'>CRITICAL: Failed to
make a connection with lond.</font>
Thu Jan 25 05:14:27 2018 (9177) [loncapa.msu.edu] [Thu Jan 25 05:11:42
2018: Connected to loncapa.msu.edu] <font color='blue'>WARNING: Failing
transaction sethost</font>

The access servers are:

loncapa.chem.binghamton.edu - acting as a load balancer
loncapa2.chem.binghamton.edu - acting as a normal access server

They are virtual machines that were cloned from my library server virtual
machine, loncapal1.chem.binghamton.edu.  They are running Centos 7.4 and I
updated them from 2.11.1 to 2.11.2 after cloning.

Both servers are able to connect to servers in other domains. They seem to
be running normally with the exception of getting resources from msu.

Any ideas on what to look at to fix this?

Thanks,
Bob Gonzales
Chemistry Dept
Binghamton University
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