[LON-CAPA-admin] Not Open To Be Viewed Troubles

Bynum, Lee Hamilton leebynum at illinois.edu
Tue Oct 3 16:24:21 EDT 2017

Hello Admins,

I am diving back into an issue we've had in which resources are temporarily "Not open to be viewed."  The resources should be available now and do become available after 10-20 minutes or a change of access server.  The leading theory is that the parameter file is being read incorrectly, resulting in the access server thinking the resource is unavailable until the bad parameter is updated.

Is there a log anywhere of access server parameter file changes?  Because things seem to go back to normal after a while I have yet to have the problem reported to me in time to look at the potentially problematic files in real time.

Sorry for rehashing old troubles, but I'm hoping this time will to the trick.

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