[LON-CAPA-admin] Checking on a student complaint (lost grades)

[Lucas, Mark]

I have yet to find an episode where the information for a whole assignment is lost.
When faced with something like this I run through the activity file you mentioned and the
“Recent Activity” as parsed out by Lon-CAPA. I also tend to make a copy of log files
from all my servers (apache logs) just in case I need to do some cross referencing for
certain sessions. I have yet to find a discrepancy with the one exception of a
student effectively entering two answers (one of which was right) at almost exactly the
same time. This shows up as wrong, but you have a record of the right answer in the logs
and the instructor sees this as correct.

Outside of blatant attempts to game the system, Gerd has found some cases where
a student may have thought they did the assignment, but they really were logged in as
someone else when they did it.

We tell them in the syllabus to record receipt numbers to confirm that they did the assignment.
We have yet to have a case with a receipt number and no work in LON-CAPA.

Later,
Mark

On Mar 30, 2015, at 1:26 PM, James Clawson <clawsonj at mailbox.sc.edu> wrote:

> Thank You...  This lets me see what I need.
> 
> So... a follow up question...  Is there any way (that any of you have verified) that this student could have done the work and it not be in the system?
> My thought is not likely, but I'm willing to run down any leads.
> 
> James
> 
> 
> On 3/30/15 1:01 PM, H. K. Ng wrote:
>> Hi,
>> 
>> To see the detailed activity of what the student did
>> 1. Click on Main Menu -> Manage course users -> List and Modify Multiple Course Users. On the next page, click on Display List of Users.
>> 2. In the box that says "Behavior of clickable username link for each user, select the "View a user's recent activity", then click on the username of the student.
>> 
>> You will then get a list of everything the student has viewed/posted, time etc. It does take some time for the list to show up and the info is a bit cryptic so reading it takes a bit of "guesswork".
>> 
>> Hope that helps.
>> 
>> -hk
>> 
>> On Mon, Mar 30, 2015 at 12:29 PM, James Clawson <clawsonj at mailbox.sc.edu> wrote:
>> I would like some advice on how to check (or what to check) for proof
>> that a student has or has not completed an assignment.
>> 
>> Background:
>>      A faculty member gets an email from a student saying that they
>> tried to check their grades on a homework assignment and it shows that
>> it was not done.  The student says they did the work.  The faculty
>> member asked me to see if there is any way to verify or refute this.
>> 
>> What I've done so far:
>>      I looked around and found the directory for that student username
>> and looked at the activity.log file.  I converted the time at login to
>> something readable and recorded the last 7 login attempts..  Are they
>> any tools for looking at these logs or history files in a way that can
>> give a "play by play" record of student activity?
>> 
>> Any help on what else to look at?
>> 
>> James
>> 
>> --
>> James Clawson, Jr.
>> Laboratory Manager
>> University of South Carolina
>> Department of Physics and Astronomy
>> Jones PSC Room 402D
>> 803-777-8994
>> 
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>> 
>> 
>> 
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>> 
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> 
> -- 
> James Clawson, Jr.
> Laboratory Manager
> University of South Carolina
> Department of Physics and Astronomy
> Jones PSC Room 402D
> 803-777-8994
> 
> _______________________________________________
> LON-CAPA-admin mailing list
> LON-CAPA-admin at mail.lon-capa.org
> http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin

-- 
Mark Lucas 								email: lucasm at ohiou.edu
252D Clippinger Lab						phone: (740)597-2984
Department of Physics and Astronomy		fax: (740)593-0433
Ohio University
Athens, OH 45701