[LON-CAPA-admin] Autoenroll not running?

[Stuart Raeburn]

Paul,

> ... That seems like some evidence that  autoenroll did run, but the  
> log does not show it and the students  were not enabled until I  
> re-ran it at 8am.
>
> Does anyone have any thoughts on what could be going wrong?
>

Running Manage Users -> Automated Enrollment -> "Update roster now"  
from within a course via the web interface does not write to the log  
file (information about the outcome is written to web output instead).  
It is the Autoenroll.pl script (run nightly by cron) which writes to  
autoenroll.log

I would look in root's mail on your server to see if there is an error  
message there from the Cron Daemon for Autoenroll.pl, documenting that  
the script encountered an error.

Autoenroll.pl is run as the www user and the log file (autoenroll.log)  
which it writes to needs to be owned by www:www.

If, at some time in the past you ran Autoenroll.pl from the command  
line as root, that would have caused a new log file -- autoenroll.log  
-- to have been created with ownership by root.  Subsequent nightly  
runs of Autoenroll.pl by cron would not have been able to write to  
that file, and equally, LON-CAPA's rotation of log files would not  
have rotated an autoenroll.log file owned by root.


Stuart Raeburn
LON-CAPA Academic Consortium


Quoting "Neubauer, Paul" <pneubauer at bsu.edu>:

> Hi all,
>
> Yesterday I set up the first of our fall classes (which start next   
> week) for autoenrollment. This morning I checked   
> /home/httpd/perl/logs/autoenroll.log to make sure everything was ok,  
>  and I found no entry for the class I just set up. In fact, I found   
> no recent entries at all. I logged in to that class (as Course   
> Coordinator) and ran "Update roster now" under "Automated   
> Enrollment". All the students were added when I did that, but I   
> still found nothing in autoenroll.log.
>
> I do have a log file where localenroll.pm logs some items as it runs  
>  and that shows that localenroll.pm was invoked at both 2:10am   
> (presumably by autoenroll.pl) and also at 8am when I manually   
> initiated the update of users. That seems like some evidence that   
> autoenroll did run, but the log does not show it and the students   
> were not enabled until I re-ran it at 8am.
>
> Does anyone have any thoughts on what could be going wrong?
>
> Thanks,
> Paul
>
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