[LON-CAPA-admin] Images not showing up in student view for some questions
Raymond Batchelor
batchelo at sfu.ca
Thu Oct 17 21:08:07 EDT 2013
Well, that particular image is not published system wide, because it does not appear on this side of the continent.
:-)
Perhaps the author (s2bdedmo:vcu) did not allow Sytemwide Copyright/Diustribution or did not yet publish it. Better try to contact them.
----- Original Message -----
From: "Michael Dugdale" <michael.dugdale at johnabbott.qc.ca>
To: "list about administration and system updating" <lon-capa-admin at mail.lon-capa.org>
Sent: Thursday, 17 October, 2013 17:52:40
Subject: [LON-CAPA-admin] Images not showing up in student view for some questions
Hi,
Looking for some help here. A chemistry teacher has reported a number of cases where the images associated with a problem don't show up for students. It loads fine for course coordinators. It's just the images that are included in the problem that are not showing up; the rest of the problem loads fine.
Trying to open just the image in a new tab (as student) gives the following error:
-----------------------------
LON-CAPA Access Control
Access : Browse resources
Resource: /res/vcu/s2bdedmo/SOL05_HS_Chemistry/images/SOLHS05_Chemistry_19_MixingSolutionsTable.JPG
Action : Access Denied
Sorry ...
This action is currently not authorized.
------------------------------
I've looked in the file system, and the files are there, owner/group are www:www with permissions -rw-r--r--
As far as Apache logs go, I see many remarks of the form:
[Thu Oct 17 20:23:36 2013] [error] access to /res/vcu/s2bdedmo/SOL05_HS_Chemistry/images/SOLHS05_Chemistry_19_MixingSolutionsTable.JPG failed for 74.57.249.17, reason: Access Denied for michaeldugdale domain johnabbott access bre
Trying to get a sense of what's going on, I checked the problem file on the server's file system and it does, indeed have the line
<allow src="/res/vcu/s2bdedmo/SOL05_HS_Chemistry/images/SOLHS05_Chemistry_19_MixingSolutionsTable.JPG"/ >
And I've double-checked that SELINUX is disabled...
I'm fresh out of ideas about where to look next. Does anyone have any thoughts on where I should look?
Thanks in advance,
Michael Dugdale
Michael Dugdale
Co-chair (Scheduling)
Department of Physics
John Abbott College
21,275 Lakeshore Road
Ste. Anne de Bellevue, Québec
H9X 3L9, Canada
(514) 457-6610 Ext. 5888
michael.dugdale at johnabbott.qc.ca
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--
Raymond J. Batchelor, PhD.
Department of Chemistry
Simon Fraser University
Phone: 778-782-5635
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