[LON-CAPA-admin] Recurring Login page

[Gerd Kortemeyer]

Hi,

That sounds like an expired or lost cookie, so the student lost their session. Some “security” software might remove the cookie. It’s their problem, make them use another computer or fix their computer.

- Gerd.

On Nov 1, 2013, at 2:13 PM, Mark Lucas <lucasm at ohio.edu> wrote:

> I had a student complaining today that they were getting part way into their work
> and then getting booted back to the login page on a regular basis.
> 
> For example, logged in, got to problem, submitted the problem and got bumped back
> to the login page. They did not seem to have any critical messages that were
> not acknowledged.
> 
> Has anyone else seen or had this reported? What kind of browser/access idiosyncracies
> might cause this?
> 
> The student is currently out of town, so I don't know what kind of access they had.
> 
> Later,
> Mark
> 
> -- 
> Mark Lucas 								email: lucasm at ohiou.edu
> 252D Clippinger Lab						phone: (740)597-2984
> Department of Physics and Astronomy		fax: (740)593-0433
> Ohio University
> Athens, OH 45701
> 
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