[LON-CAPA-admin] Re-linking or deleting a student's account

Paul Omernik paul.omernik at ndsu.edu
Tue Feb 19 17:10:10 EST 2013


Stuart,

I have tried the procedure but the faculty still reports the wrong
association. If I grep for the ID I get the correct username (and only that
username). If I grep for the "false" ID I still get his username. If I grep
for the zeroed name I find that one.

I will need further help with the GDBM file.

Paul

On Tue, Feb 19, 2013 at 2:11 PM, Stuart Raeburn <raeburn at msu.edu> wrote:

> Hi,
>
> What you will need to do as Domain Coordinator is to use the web GUI:
>
> Main Menu -> Create users or modify the roles and privileges of users ->
>  Add/Modify a User
>
> to change the StudentID of the account for the *correct* username to
> something you will never use, but is not null, with the checkbox checked
> for:
>
> "Disable Student/Employee ID Safeguard and force change of conflicting IDs
> (only do if you know what you are doing.) "
>
> Then repeat the procedure, again for the account with the *correct*
> username, but this time enter the correct value for the StudentID, again
> with the checkbox checked for:
>
> "Disable Student/Employee ID Safeguard and force change of conflicting IDs
> (only do if you know what you are doing.) "
>
> Based on your description it seems likely that a user account already
> existed in your LON-CAPA domain for the "correct" username, but the
> addition of the incorrect account (with complete e-mail address as
> username) overwrote the entry for the StudentID in the folowing GDBM file:
>
> /home/httpd/lonUsers/ndsu/ids.**db
>
> The procedure I describe should correct that issue. You'll be able to
> check if that is so from the command line using:
>
> /home/httpd/perl/debug/dump_**db.pl <http://dump_db.pl> -u
> /home/httpd/lonUsers/ndsu/ids.**db |grep <studentID>
>
> replacing <studentID> with the "correct" studentID number (lower case),
> both before and after using the web GUI to make fix the problem.
>
> Let me know the issue remains unresolved and I can provide additional
> information on how to modify the GDBM file directly.
>
>
> Stuart Raeburn
> LON-CAPA Academic Consortium
>
>
>
> Quoting Paul Omernik <paul.omernik at ndsu.edu>:
>
>  Greetings,
>>
>> I had a faculty member enroll a student and accidentally use the student's
>> e-mail address as their username. Afterward he created a student account
>> with the "proper" name, but both accounts have the same StudentID.
>>
>> Now the faculty member is attempting to upload scantron results from an
>> exam and is running into problems where the results are associating with
>> the e-mail address name.
>>
>> I have attempted changing the StudentID of the e-mail address account to
>> zeroes and disabling/updating the ID for both accounts. I have revoked and
>> deleted the e-mail account from the course. I have even moved the e-mail
>> student's files into a bak directory on the library server. The faculty
>> member is still having issues with the scantron linking to the e-mail
>> student ID.
>>
>> Is there any way I can 1) delete the student's misnamed account (from what
>> I've read here on the list, no), or 2) relink the scantron to the
>> appropriate student account?
>>
>> In case it helps, the most recent e-mail I've received from the faculty
>> says:
>>
>> "It's still uploading to the wrong account.
>>
>> It's interesting that the information for the account, including ID, shows
>> up when I look at "Previously Had Access" users, but when I click on the
>> username to look at its information, all the fields are blank."
>>
>> Thanks!
>>
>> Paul
>
>
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