[LON-CAPA-admin] domain coordinator cannot log in on new system

Gerd Kortemeyer korte at lite.msu.edu
Thu Aug 9 12:26:26 EDT 2012


Hi,

My guess is that your machine does not talk to itself. What are the entries in the domain and host tables, and is DNS recognized?

- Gerd.

On Aug 9, 2012, at 12:20 PM, "Neubauer, Paul" <pneubauer at bsu.edu> wrote:

> HELP! I'm (re)creating a test system lon-capa-test.bsu.edu for internal/testing use. I'm using CentOS 6.2 and lon-capa 2.10.1.
> 
> I've followed all the instructions at http://install.lon-capa.org/centos6_install.html, and I created a domain coordinator in step 6, then started loncontrol and httpd, but when I tried to log in as bsudc, the domain coordinator, I got the message:
> 
> Username and/or password could not be authenticated.
> 
> I determined that this was not due to an incorrect password. In fact, I ran passwd and reset the password to be absolutely positive. I still got no improvement.  So I created another domain coordinator, again using /root/loncapa-2.10.1/loncom/build/make_domain_coordinator.pl and that one could not log in either. I tried expiring bsudc's privs with /root/loncapa-2.10.1/loncom/build/expire_DC_role.pl and readding with add_domain_coordinator_privilege.pl, but that simply failed. So I deleted the two users I had created using deluser (and delgroup) and tried again from the beginning. I restarted loncontrol and tried again to log in as bsudc. This time I get:
> 
> Sorry ...
> Information needed to verify your login information is missing, inaccessible or expired.
> Please log in again.
> Login problems?
> 
> If I log in to the system at the OS level, bsudc is capable of that, so I know that OS authentication is working.
> 
> I'm completely flummoxed.
> 
> Any ideas?
> 
> Thanks,
> Paul
> 
> 
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