[LON-CAPA-admin] Prepare printable document stalling on 2.8.1 / fedora 9

[Paul Omernik]

An FYI for the listserv:  I have clean installs of CentOS 5.4 and faced this
same issue.  Stuart's fix quoted on August 23, 2009 was the solution.

Paul

On Sun, Aug 23, 2009 at 1:19 PM, Stuart Raeburn <raeburn at msu.edu> wrote:

> Michael,
>
> This seems to be a TeX issue specific to Fedora 9 (which uses the TeXLive
> packaging of TeX instead of tetex (which had been used for other supported
> distros).  In printout.pl it appears that running the latex command over
> the .tex file to generate the .dvi was failing.
>
> Running:
>
> /usr/bin/texconfig rehash
>
> then
>
> /usr/bin/fmtutil-sys --missing
>
> fixed this issue for me on a Fedora 9 test installation.  Afterwards
> printout.pl would generate the dvi (and ultimately the PDF).
>
> It is possible that the rehash alone would fix the problem (I didn't test
> again after just the first step).
>
> Investigations continue ...
>
>
> Stuart Raeburn
> MSU LON-CAPA group
>
>
> Quoting loncapa_admin <loncapa_admin at johnabbott.qc.ca>:
>
>  Hello, I was wondering if this is just a local problem, or if others  have
>> seen the same behaviour.
>>
>> I upgraded our servers to loncapa 2.8.1 just after our semester  ended in
>> May.  Before then, we had been running 2.8.0 with no  printing problems.
>>  Since then, our servers were under pretty light  load and it's possible the
>>  "Prepare a printable document" feature  wasn't tested.
>>
>> I've just received a message from one of our teachers stating that  the
>> "Prepare printable documents" feature wasn't working.  I've  since tried it
>> myself and can confirm that it's stalling on "Class  Print Status: for
>> Michael T Dugdale now LaTeXing file,  bytes  generated."  That's it, no byte
>> count... the page never refreshes.
>>
>> Under /var/log/httpd/errorlog, I'm getting:
>> "[Sun Aug 23 12:31:26 2009] [error] [client 96.23.67.210] Couldn't  open
>> log file
>>  /home/httpd/prtspool/michaeldugdale_johnabbott_printout_1251045083_6544_1.log
>> for reading: No such file or directory, referer:
>> http://kepler.johnabbott.qc.ca/adm/printout"
>>
>> Checking the *errors logs in /home/httpd/perls/logs, I'm not seeing
>>  anything, nor in any other logs under /var/log.
>>
>> Looking in /home/httpd/prtspool, I can see that the .tex file is  being
>> generated.  Interestingly enough, if I manually latex the file  (thus
>> producing the associated .dvi, .aux and .log files) in
>>  /home/httpd/prtspool/ and then refresh the browser page, the  printable pdf
>> is produced correctly.
>>
>> So it seems that the tex file is produced correctly, and the dvips  ->
>> pstopdf chain is working correctly, but not the first call to  latex.
>>
>>
>> Has anyone else seen such behaviour in 2.8.1, or is this a purely  local
>> problem?  Any thoughts would be appreciated.
>>
>> Many thanks!
>>
>>
>> Michael Dugdale
>> Department of Physics
>> John Abbott College
>> 21275 Lakeshore Road
>> Ste. Anne de Bellevue, Québec
>> H9X 3L9
>>
>> (514) 457-6610 X 5888
>> loncapa_admin at johnabbott.qc.ca
>>
>


-- 
Paul Omernik
Lab Technician
North Dakota State University
Department of Physics # 2755
P.O. Box 6050
Fargo, ND 58108-6050

701-231-7047
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