[LON-CAPA-admin] will not initialize role

Gerd Kortemeyer korte at lite.msu.edu
Sat Mar 13 01:31:56 EST 2010


On Mar 12, 2010, at 2:54 PM, James Mueller wrote:

> This year, I have had a lot of instructors complaining that they log into our loncapa server but when they select a role (course coordinator, instructor, etc) for their course, it is unable to initialize the role.  I have occasionally noticed this myself this term.  Sometimes, if I select a role from a previous course and then logout and login again it is fine.  Sometimes I just go away and get a cup of coffee and later it is fine.  Sometimes I just say the hell with it and reboot the server.  Of course, now that it is behind a firewall, I have to be physically present to do that.  As you can tell from this, it is an intermittent problem and solutions are not reproducible.  Has anybody seen anything like his before?

Yes, unfortunately we have seen this before. We have never been able to figure out exactly what happens in this situation, but the upcoming version 2.9 contains code to detect and remedy it.

- Gerd.

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