[LON-CAPA-users] SOLVED: At loss : cannot enroll students in a course

[Lucas, Mark]

Itay,

It has been that way for at least 3 or 4 years. I’ve run into the issue
every once in a while here at Ohio University.

Mark




> On Oct 28, 2020, at 3:37 PM, Itay <itayf at nospammail.net> wrote:
> 
> Hmmmm...  I repeated the process, while explicitly setting the role of the new users to 'student'.
> It worked!
> 
> Don't remember that this was necessary in the past.
> 
> Sorry for the false alrarm.
> Itay
> 
> On Wed, 28 Oct 2020, at 21:25, Itay wrote:
>> Hi
>> 
>> As a course coordinator I upload a TSV file with candidate users.
>> (The users have been enrolled earlier to LC.  See the thread: "problems with mass-enrollment at the domain level", from 2020-10-15.)
>> The file seem to be read correctly, I set the relevant parameters, press 'update users' button.
>> The system response is 'processed 0 users / No roles added.'
>> 
>> AFAIK, in our domain I am the only course coordinator who experience this problem
>> 
>> As domain coordinator I examined the domain configuration and my user setting and fail to see where is the problem.
>> 
>> Please advise how should I proceed.
>> Many thanks.
>> Itay
>> 
>> 
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>> 
> 
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-- 
Mark Lucas 								email: lucasm at ohio.edu
252D Clippinger Lab						phone: (740)597-2984
Department of Physics and Astronomy			fax: (740)593-0433
Ohio University
Athens, OH 45701