[LON-CAPA-users] Re: previous tries window hangs and/or fails to close

Felicia Berryman lon-capa-users@mail.lon-capa.org
Tue, 15 Jan 2008 13:07:12 -0500


Hi Jay,

I'm having trouble replicating this on Windows XP with IE7 and the 
latest updates installed.  I do notice that a little javascript error 
icon flashes in the lower left-hand corner of the previous tries window 
for a moment.  A little icon for checking that the page contents doesn't 
contain any phishing sites also flashes for a moment in the window.  I 
tried disabling/enabling this phishing checking and I do notice less of 
a pause, but the window still works in either case.

Do you see a little error icon in your blank window?  If so, can you 
cut-and-paste the error contents and send them to me so I can create a 
bug report (or you can create a bug report).

Felicia


Jay Sullivan wrote:
> Hi Felicia,
> 
> Here is one of the problems: /res/asdk12/Alvord_Joe/IB-Math HL/Ch1 Basic 
> Algebraic Concepts and Applications/Ch 1-2 Workspace/Exponent 
> simplification B.problem
> 
> The problem doesn't show up if using Firefox or for other problems (that 
> are not using jsmath).
> 
> Thanks,
> Jay
> 
> 
> On Jan 10, 2008 11:41 AM, Felicia Berryman <felicia@lon-capa.org 
> <mailto:felicia@lon-capa.org>> wrote:
> 
>     Hi Jay,
> 
>     Please share the URL of one of the problems so I can check this out and
>     submit a bug report if necessary.
> 
>     Thanks,
> 
>     Felicia
> 
>     Jay Sullivan wrote:
>      > As a followup, I should point out that the problems that
>     experience the
>      > "buggy" behavior are most likely using the jsmath display feature (I
>      > don't have access to the source code, so I can't confirm that with
>      > absolute certainty).
>      >
>      > Also I can only reproduce the problem on Internet Explorer. Firefox
>      > doesn't seem to be affected.
>      >
>      > Thanks,
>      > J
>      >
>      > On Jan 10, 2008 10:11 AM, Jay Sullivan < jmsloncapa@gmail.com
>     <mailto:jmsloncapa@gmail.com>
>      > <mailto:jmsloncapa@gmail.com <mailto:jmsloncapa@gmail.com>>> wrote:
>      >
>      >     I am seeing a situation where the previous tries link
>     intermittently
>      >     fails to work properly. When you click on the link one of two
>      >     possibilities occurs:
>      >
>      >     1) A blank popup window is shown. The status text at the
>     bottom left
>      >     shows that it is being downloaded, but it never comes
>     through. Some
>      >     times it just loads a blank window and doesn't even report
>     anything
>      >     about the download.
>      >
>      >     OR
>      >
>      >     2) The page is loaded but then the "Close Window" button doesn't
>      >     work. Clicking the "X" on the upper right of the window
>     results in a
>      >     browser crash.
>      >
>      >     What's annoying is that this buggy behavior only occurs for
>     certain
>      >     problems. Other problems behave normally. The problems that
>     seem to
>      >     be affected were not written by me. However, all the problems
>     are
>      >     being imported into the educog server (bccc domain) either
>     from VCU
>      >     (my remote construction space) or other locations.
>      >
>      >     Has anyone else seen this problem?
>      >
>      >     Thanks,
>      >     Jay
>      >
>      >
> 
>     --
>     Felicia Berryman
>     LON-CAPA Support Coordinator
>     Michigan State University
>     Phone:  (517)432-9866
>     Technical Support Available at:
>         http://www.loncapa.msu.edu - MSU Users
>        http://www.help.lon-capa.org - General
>     _______________________________________________
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>     <http://mail.lon-capa.org/mailman/listinfo/lon-capa-users>
> 
> 

-- 
Felicia Berryman
LON-CAPA Support Coordinator
Michigan State University
Phone:  (517)432-9866
Technical Support Available at:
    http://www.loncapa.msu.edu - MSU Users
    http://www.help.lon-capa.org - General