[LON-CAPA-users] Tracking PRT errors

lon-capa-users@mail.lon-capa.org lon-capa-users@mail.lon-capa.org
Fri, 9 Feb 2007 11:56:22 -0500


<div>I do not get any messages in COM, or elsewhere.<br><br>I did find the =
error, a bad html construct: <br>&lt;i&gt;stuff here&lt;i/&gt;. <br>The sla=
sh was in the wrong place. Don't know why some failed and others didn't... =
Or even why I didn't get messages with the html.<br><br>However, my issue i=
s that I would like to get the messages when there is a print error. Otherw=
ise I may never know there is an issue.<br><br>brew<br></div><font color=3D=
"#990099">-----lon-capa-users-admin@mail.lon-capa.org wrote: -----<br><br><=
/font><blockquote style=3D"border-left: 2px solid rgb(0, 0, 0); padding-rig=
ht: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;">To: lon-c=
apa-users@mail.lon-capa.org<br>From: Felicia Berryman &lt;felicia@lon-capa.=
org&gt;<br>Sent by: lon-capa-users-admin@mail.lon-capa.org<br>Date: 02/09/2=
007 09:59AM<br>Subject: Re: [LON-CAPA-users] Tracking PRT errors<br><br>


 =20

 =20


Hi Brew,<br><br>
<blockquote cite=3D"midOFB7153AB1.93261305-ON8525727D.00012638-8525727D.000=
12639@notes.monroe.edu" type=3D"cite"><font size=3D"2">Recently, I have enc=
ountered a problem
where some (many, not all) students were having trouble producing the
pdf file for printing. If a student fails, it is always the same
problem; that student will always fail on that problem. The student
receives a cryptic message that the problem has caused an error.<br>
 =20
</font></blockquote>
Sounds like just certain randomizations have print errors.&nbsp; I'd use
PGRD to look at the versions of the problem these students have and try
to see what is different on their versions compared to the versions
that work.&nbsp; <br>
<blockquote cite=3D"midOFB7153AB1.93261305-ON8525727D.00012638-8525727D.000=
12639@notes.monroe.edu" type=3D"cite"><font size=3D"2">My question is, why =
do I (as course
coordinator) not receive an error message, with the Latex log and
whatnot? I understand the student won't see the log, but I thought I
used to see a message when a student had a problem printing. My What's
New page does not indicate any errors. Is there someplace I can look to
see error logs?
</font></blockquote>
<font size=3D"2"><big>I think the error messages on the What's New page
are&nbsp; only problem errors which generate bombs.&nbsp; Printing errors d=
o not
generate bombs.&nbsp; The problem still works, it just can't print so no
bomb.&nbsp; I'm not sure if the print errors get sent to the course
coordinator, author, or both.&nbsp; If printing errors do get forwarded to
the Course Coordinator, y
</big></font><font size=3D"2"><big>ou should be
able to see the error messages by going to COM on the Main Menu and
checking your messages.&nbsp;=20
</big></font><br>
<font size=3D"2"><big><br>
Felicia<br>
</big></font>
<font face=3D"monospace" size=3D"3">-- <br>Felicia Berryman<br>LON-CAPA Sup=
port Coordinator<br>Michigan State University<br>Phone: &nbsp;(517)432-9866=
<br>Technical Support Available at:<br> &nbsp; <br><a class=3D"moz-txt-link=
-freetext" href=3D"http://www.loncapa.msu.edu">http://www.loncapa.msu.edu<b=
r></a> - MSU Users<br> &nbsp; <br><a class=3D"moz-txt-link-freetext" href=
=3D"http://www.help.lon-capa.org">http://www.help.lon-capa.org<br></a> - Ge=
neral<br></font>
=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=
=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F=5F
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