[LON-CAPA-cvs] cvs: loncom /html/adm loginproblems.html
raeburn
lon-capa-cvs-allow@mail.lon-capa.org
Sat, 08 Mar 2008 21:41:26 -0000
raeburn Sat Mar 8 16:41:26 2008 EDT
Modified files:
/loncom/html/adm loginproblems.html
Log:
Starting with LON-CAPA 2.4, display of the Server administrator's e-mail on the log-in page has been optional (set via Domain Configuration by the Domain Coordinators).
Starting with LON-CAPA 2.6. there is greater flexibility in setting the recipients of e-mail generated when the "Contact Helpdesk" form is completed. If no valid recipients are listed the default is to send the message to the Server administrator's e-mail address.
Index: loncom/html/adm/loginproblems.html
diff -u loncom/html/adm/loginproblems.html:1.10 loncom/html/adm/loginproblems.html:1.11
--- loncom/html/adm/loginproblems.html:1.10 Tue Sep 18 15:02:13 2007
+++ loncom/html/adm/loginproblems.html Sat Mar 8 16:41:25 2008
@@ -66,8 +66,8 @@
up the login screen again.
If that does not solve the problem, please wait for 20 minutes, reload
the login page, and try again. If after 20 minutes LON-CAPA still gives you
-the same message, please email the Server Administrator listed on the login
-page. The Server Administrator can verify your situation and re-enable logins.
+the same message, please submit a help request to <a href="/adm/helpdesk?origurl=%2fadm%2floginproblems.html">LON-CAPA support</a>.
+ The server administrator will be able to verify your situation and re-enable logins.
<h2>I hit "Log In," but nothing happens, or I get error messages and
warnings</h2>
<ul>