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--></style></head><body lang="EN-US" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Good Morning:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Thank you for that information Mike.  Upon further investigation, the two access servers that are plagued with this issue have those files, but they are empty!  I’m not sure if a package needs to be reinstalled.  Is there a package that yum can install for this?  I’m assuming there may be more files than just copying the </usr/share/texmf/tex/latex/picins/picins.sty> file from one server to another.</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Thoughts?</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Thanks!</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><div><p class="MsoNormal" style="background:white"><span style="font-size:18.0pt;font-family:"Monotype Corsiva";color:black"> </span></p><p class="MsoNormal" style="background:white"><span style="font-size:18.0pt;font-family:"Monotype Corsiva";color:black">JaBari A. Scott</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:black">Applications Analyst, Learning Systems</span><span style="font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:black">Technology Services</span><span style="font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:black">Virginia Commonwealth University</span><span style="font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:#222222"><a href="mailto:jascott@vcu.edu" target="_blank"><span style="color:#1155cc">jascott@vcu.edu</span></a></span><span style="font-family:"Arial Narrow",sans-serif;color:black"> | <a href="tel:%28804%29%20828-7310" target="_blank"><span style="color:#1155cc">(804) 828-7310</span></a></span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222"> </span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222"><img border="0" width="218" height="122" id="_x0000_i1026" src="cid:image001.jpg@01D24F97.8FB81E70" alt="Bb Signature"></span></p><p class="MsoNormal" style="background:white"><span style="color:blue"> </span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">Don't be a phishing victim - VCU and other reputable organizations will never use e-mail to request that you reply with your password, Social Security Number, or confidential personal information. For more details visit </span></i><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:blue"><a href="http://go.vcu.edu/phishing" target="_blank"><span style="color:#1155cc">http://go.vcu.edu/phishing</span></a> or<a href="http://phishing.vcu.edu/" target="_blank"><span style="color:#1155cc">http://phishing.vcu.edu</span></a></span></i><span style="font-family:"Helv",sans-serif;color:blue">.</span><span style="font-size:9.5pt;font-family:"Arial",sans-serif;color:#222222"></span></p></div><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> <a href="mailto:lon-capa-admin-bounces@mail.lon-capa.org">lon-capa-admin-bounces@mail.lon-capa.org</a> [mailto:<a href="mailto:lon-capa-admin-bounces@mail.lon-capa.org">lon-capa-admin-bounces@mail.lon-capa.org</a>] <b>On Behalf Of </b>Budzik, Michael J.<br><b>Sent:</b> Monday, December 05, 2016 11:33 AM<br><b>To:</b> <a href="mailto:lon-capa-admin@mail.lon-capa.org">lon-capa-admin@mail.lon-capa.org</a><br><b>Subject:</b> Re: [LON-CAPA-admin] LaTeX Errors with Printing</p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#385623">Not sure if this is intermittent or not.  If it consistently fails, we had a similar issue.  My notes say:</span></a></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d">The permissions on a latex file needed corrected so the web server could read it. To be exact, the following commands were ran:</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d"> </span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d">chmod 755 /usr/share/texmf/tex/latex/picins</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#1f497d">chmod 644 /usr/share/texmf/tex/latex/picins/picins.sty</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:#222222"></span></p><p class="MsoNormal"><span style="color:#385623"> </span></p><p class="MsoNormal"><span style="color:#385623"> </span></p><div><p class="MsoNormal"><span style="color:#385623">Mike B</span></p></div><p class="MsoNormal"><span style="color:#385623"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> <a href="mailto:lon-capa-admin-bounces@mail.lon-capa.org">lon-capa-admin-bounces@mail.lon-capa.org</a> [<a href="mailto:lon-capa-admin-bounces@mail.lon-capa.org">mailto:lon-capa-admin-bounces@mail.lon-capa.org</a>] <b>On Behalf Of </b>JaBari A Scott<br><b>Sent:</b> Monday, December 5, 2016 10:28 AM<br><b>To:</b> <a href="mailto:lon-capa-admin@mail.lon-capa.org">lon-capa-admin@mail.lon-capa.org</a><br><b>Subject:</b> [LON-CAPA-admin] LaTeX Errors with Printing</p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Good Morning All:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Our instance has developed a strange, inconsistent problem in the past week.  Printing in LON-CAPA is not working 100% of the time on 3 of our Access servers and is inconsistent on the Library server.  The error message that is presented is:</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal">LaTeX could not successfully parse your TeX file.</p><p class="MsoNormal">It probably has errors in it.</p><p class="MsoNormal">Here are the error messages in the LaTeX log file:</p><p class="MsoNormal">! LaTeX Error: File `picins.sty' not found.</p><p class="MsoNormal"> </p><p class="MsoNormal">Type X to quit or  to proceed,</p><p class="MsoNormal">or enter new name. (Default extension: sty)</p><p class="MsoNormal"> </p><p class="MsoNormal">Enter file name: </p><p class="MsoNormal">! Emergency stop.</p><p class="MsoNormal"> </p><p class="MsoNormal">         </p><p class="MsoNormal">l.3 ...kage{wrapfig}\usepackage{picins}\usepackage</p><p class="MsoNormal">                                                  [T1]{fontenc}^^M</p><p class="MsoNormal">End of file on the terminal!</p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">I am completely at a lost as to what to even check for a this juncture as the LaTeX package appears to be installed on the servers.  Any advice from the gallery?</span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Thanks so much!</span></p><p class="MsoNormal" style="background:white"><span style="font-size:18.0pt;font-family:"Monotype Corsiva";color:black"> </span></p><p class="MsoNormal" style="background:white"><span style="font-size:18.0pt;font-family:"Monotype Corsiva";color:black">JaBari A. Scott</span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:black">Applications Analyst, Learning Systems</span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:black">Technology Services</span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:black">Virginia Commonwealth University</span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial Narrow",sans-serif;color:#222222"><a href="mailto:jascott@vcu.edu" target="_blank"><span style="color:#1155cc">jascott@vcu.edu</span></a></span><span style="font-family:"Arial Narrow",sans-serif;color:black"> | <a href="tel:%28804%29%20828-7310" target="_blank"><span style="color:#1155cc">(804) 828-7310</span></a></span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222"> </span></p><p class="MsoNormal" style="background:white"><span style="font-family:"Arial",sans-serif;color:#222222"><img border="0" width="218" height="122" id="Picture_x0020_1" src="cid:image001.jpg@01D24F97.8FB81E70" alt="Bb Signature"></span></p><p class="MsoNormal" style="background:white"><span style="color:blue"> </span></p><p class="MsoNormal" style="background:white"><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">Don't be a phishing victim - VCU and other reputable organizations will never use e-mail to request that you reply with your password, Social Security Number, or confidential personal information. For more details visit </span></i><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:blue"><a href="http://go.vcu.edu/phishing" target="_blank"><span style="color:#1155cc">http://go.vcu.edu/phishing</span></a> or<a href="http://phishing.vcu.edu/" target="_blank"><span style="color:#1155cc">http://phishing.vcu.edu</span></a></span></i><span style="font-family:"Helv",sans-serif;color:blue">.</span></p><p class="MsoNormal"> </p></div></body></html>