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--></style></head><body lang="EN-US" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><div><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal" style="background:white"><span style="font-size:20.0pt;font-family:"Monotype Corsiva";color:black">JaBari A. Scott</span><span style="font-size:20.0pt;font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black">Applications Analyst, Learning Systems</span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black">Technology Services</span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black">Virginia Commonwealth University</span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"><a href="mailto:jascott@vcu.edu" target="_blank"><span style="color:#1155cc">jascott@vcu.edu</span></a></span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black"> | (804) 828-7310</span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:black"> </span></p><p class="MsoNormal"><span style="color:blue"><img border="0" width="200" height="94" id="_x0000_i1028" src="http://goo.gl/MY7zmN" alt="http://goo.gl/MY7zmN"></span><span style="color:blue"> </span><span style="color:blue"><img border="0" width="200" height="94" id="_x0000_i1027" src="http://goo.gl/jJKycI" alt="http://goo.gl/jJKycI"></span><span style="color:blue"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222"> </span></p><p class="MsoNormal"><span style="color:blue"> </span></p><p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">Don't be a phishing victim - VCU and other reputable organizations will never use e-mail to request that you reply with your password, Social Security Number, or confidential personal information. For more details visit </span></i><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:blue"><a href="http://go.vcu.edu/phishing" target="_blank"><span style="color:blue">http://go.vcu.edu/phishing</span></a> or <a href="http://phishing.vcu.edu/" target="_blank"><span style="color:blue">http://phishing.vcu.edu</span></a></span></i><span style="font-family:"Helv",sans-serif;color:blue">.</span><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:blue"></span></i></p></div><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><div><div style="border:none;border-top:solid #e1e1e1 1.0pt;padding:3.0pt 0in 0in 0in"><p class="MsoNormal"><b>From:</b> JaBari A Scott [mailto:<a href="mailto:jascott@vcu.edu">jascott@vcu.edu</a>] <br><b>Sent:</b> Tuesday, March 24, 2015 7:59 AM<br><b>To:</b> '<a href="mailto:helpdesk@lon-capa.org">helpdesk@lon-capa.org</a>'<br><b>Subject:</b> Missing Grades for Several Courses<br><b>Importance:</b> High</p></div></div><p class="MsoNormal"> </p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Good Morning:</span></p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue">I have a high-priority situation with our LON-CAPA installation.  Several courses reported over the weekend that all grades have disappeared from the course.  Unfortunately, the time indication I have is that this occurred between Wednesday afternoon and Friday afternoon, based on reports thus far.  Nothing else seems wrong with the system and we haven’t had any performance issues reported.  Any advice that can be given would be greatly appreciated.</span></p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue">Thanks!</span></p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:blue"> </span></p><p class="MsoNormal" style="background:white"><span style="font-size:20.0pt;font-family:"Monotype Corsiva";color:black">JaBari A. Scott</span><span style="font-size:20.0pt;font-family:"Arial",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black">Applications Analyst, Learning Systems</span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black">Technology Services</span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black">Virginia Commonwealth University</span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:#222222"><a href="mailto:jascott@vcu.edu" target="_blank"><span style="color:#1155cc">jascott@vcu.edu</span></a></span><span style="font-size:13.0pt;font-family:"Arial Narrow",sans-serif;color:black"> | (804) 828-7310</span></p><p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;font-family:"Arial Narrow",sans-serif;color:black"> </span></p><p class="MsoNormal"><span style="color:blue"><img border="0" width="200" height="94" id="_x0000_i1025" src="http://goo.gl/MY7zmN" alt="http://goo.gl/MY7zmN"><img border="0" width="200" height="94" id="_x0000_i1026" src="http://goo.gl/jJKycI" alt="http://goo.gl/jJKycI"></span></p><p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222"> </span></p><p class="MsoNormal"><span style="color:blue"> </span></p><p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:black">Don't be a phishing victim - VCU and other reputable organizations will never use e-mail to request that you reply with your password, Social Security Number, or confidential personal information. For more details visit </span></i><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:blue"><a href="http://go.vcu.edu/phishing" target="_blank"><span style="color:blue">http://go.vcu.edu/phishing</span></a> or <a href="http://phishing.vcu.edu/" target="_blank"><span style="color:blue">http://phishing.vcu.edu</span></a></span></i><span style="font-family:"Helv",sans-serif;color:blue">.</span><i><span style="font-size:9.0pt;font-family:"Arial Narrow",sans-serif;color:blue"></span></i></p><p class="MsoNormal"> </p></div></body></html>