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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>I am new to Lon-Capa and it is something that was setup by a predecessor of mine but we currently have an issue when preparing to print. <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Preparing Printout takes very long and then eventually comes back with an error:<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoPlainText><b>---<o:p></o:p></b></p><p class=MsoPlainText><b>An unrecoverable network error occurred:<o:p></o:p></b></p><p class=MsoPlainText><b><o:p> </o:p></b></p><p class=MsoPlainText><b>At least one of the resources you chose to print could not be rendered due to an unrecoverable error when communicating with a server:<o:p></o:p></b></p><p class=MsoPlainText><b>/adm/tccfl/carrj/1205767552/smppg<o:p></o:p></b></p><p class=MsoPlainText><b>500 Can't connect to loncapa.tcc.fl.edu:80 (connect: timeout)<o:p></o:p></b></p><p class=MsoPlainText><o:p> </o:p></p><p class=MsoNormal>I have verified that DNS is ok. Any suggestions on where I should look to troubleshoot this?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thanks,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Brett Dorr<o:p></o:p></p><p class=MsoNormal>Network Systems/Data Communications Analyst<o:p></o:p></p><p class=MsoNormal>Tallahassee Community College<o:p></o:p></p><p class=MsoNormal>444 Appleyard Drive<o:p></o:p></p><p class=MsoNormal>Tallahassee, Florida 32304<o:p></o:p></p><p class=MsoNormal><a href="mailto:dorrb@tcc.fl.edu"><span style='color:blue'>dorrb@tcc.fl.edu</span></a><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><b><span style='font-size:7.5pt'>***Information Technology will never request your password, birth date or related personal information via email. If you receive an email requesting this information, please report it to the </span></b><b><span style='font-size:10.0pt'><a href="mailto:helpdesk@tcc.fl.edu"><span style='font-size:7.5pt;color:blue'>Help Desk</span></a></span></b><b><span style='font-size:7.5pt'>.***</span></b><o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>