<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Stuart,<div><span class="Apple-tab-span" style="white-space:pre"> </span>We put our loncapa server behind the firewall this morning and most things look fine, but I have one problem.</div><div><br></div><div>When viewing a problem, I click on "<span class="LC_menubuttons_inline_text"><a class="LC_menubuttons_link" href="javascript:gopost('/adm/printout',currentURL);">Prepare a printable document</a>", go through the various pages until I get to </span></div><div><br></div><div></div><blockquote type="cite"><div><span class="LC_title_bar_title">Preparing Printout</span></div><div>Please stand by while processing your print request, this may take some time ... </div></blockquote><div><br></div>this never returns. On the server status page, I can see the process.<br><b></b><div><span class="LC_menubuttons_inline_text"></span><b><span class="Apple-style-span" style="font-weight: normal; ">SrvPIDAccMCPU
SSReqConnChildSlotClientVHostRequest</span></b></div><div><b><span class="Apple-style-span" style="font-weight: normal; "></span>0-0</b>31930/31/203<b>W</b>
7.8069700.00.461.96
136.142.111.50nplq1.phyast.pitt.eduPOST /adm/printout HTTP/1.1</div><div><br></div><div>If I could, I would ssh into the box to try to get more info, but I can't anymore. I will have to walk over to it and log into the console.</div><div><br></div><div>Any ideas? This was working before the switch, but not now. It could be coincidence, but ...</div><div><br></div><div>We are running 2.8.1</div><div><br></div><div>Since I don't know how they set up the firewall, I can't really offer much info, but if you have any other things I could look at, I can try to prod the people who do know.</div><div><br></div><div>-Jim</div><div><br><div><div>On Mar 1, 2010, at 2:28 PM, Stuart Raeburn wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div><blockquote type="cite">Now I see from the documentation we need to keep<br></blockquote><blockquote type="cite">ports 80, 8080, and 5663 open. Any others?<br></blockquote><br>Use of port 8080 was discontinued with LON-CAPA 2.8, so the required <br>ports are now 80 and 5663 (443 if using SSL Apache), if you are <br>running 2.8.0 or later.<br><br><blockquote type="cite">Aside from the time it takes for the new IP<br></blockquote><blockquote type="cite">address to get propagated out to the rest of the world, are there any<br></blockquote><blockquote type="cite">other things we should be aware of?<br></blockquote><br>There are no additional concerns as long as hostnames remain unchanged.<br><br>Stuart Raeburn<br>MSU LON-CAPA group<br><br>Quoting James Mueller <<a href="mailto:mueller@pitt.edu">mueller@pitt.edu</a>>:<br><br><blockquote type="cite">Administration is telling us that we have to move the loncapa server<br></blockquote><blockquote type="cite">behind a firewall. Now I see from the documentation we need to keep<br></blockquote><blockquote type="cite">ports 80, 8080, and 5663 open. Any others? When this change occurs<br></blockquote><blockquote type="cite">(looks like spring break) the IP number will change, although the DNS<br></blockquote><blockquote type="cite">name can remain the same. Aside from the time it takes for the new IP<br></blockquote><blockquote type="cite">address to get propagated out to the rest of the world, are there any<br></blockquote><blockquote type="cite">other things we should be aware of?<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">-Jim Mueller<br></blockquote><blockquote type="cite"><br></blockquote><blockquote type="cite">_______________________________________________<br></blockquote><blockquote type="cite">LON-CAPA-admin mailing list<br></blockquote><blockquote type="cite"><a href="mailto:LON-CAPA-admin@mail.lon-capa.org">LON-CAPA-admin@mail.lon-capa.org</a><br></blockquote><blockquote type="cite"><a href="http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin">http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin</a><br></blockquote><br><br><br><br><br>_______________________________________________<br>LON-CAPA-admin mailing list<br><a href="mailto:LON-CAPA-admin@mail.lon-capa.org">LON-CAPA-admin@mail.lon-capa.org</a><br>http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin<br></div></blockquote></div><br></div></body></html>