<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><DIV>hi guy,</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>thanks. your suggestions fixed the printing problem, and all my students will get to take their tests tomorrow! ;-)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>as per your questions:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>1) i was suffering from the mysterious "httpd not found" problem after trying to upgrade to 2.1.3. so i did </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><FONT class="Apple-style-span" color="#FF0912">yum remove apache</FONT></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>followed by </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><SPAN class="Apple-style-span"><FONT class="Apple-style-span" color="#FF0912">yum install apache</FONT> </SPAN></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>and </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><FONT class="Apple-style-span" color="#FF0912">yum install LONCAPA-prerequisites</FONT></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>but i did not pay attention to the backup warning regarding the apache config file, because i thought that if i went back and ran</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><FONT class="Apple-style-span" color="#FF0912">./UPDATE</FONT></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>all would be put back together properly. but alas - not so.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>2) yes the warning about the script alias is there, as is another warning:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><FONT class="Apple-style-span" color="#0000EE">**** ERROR **** /etc/httpd/conf/httpd.conf has an overlapping definition of DocumentRoot (it is incorrectly set to "/var/www/html").</FONT></DIV><DIV><FONT class="Apple-style-span" color="#0000EE">This conflicts with loncapa_apache.conf.</FONT></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>should i do something to correct that as well?</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>thanks again for your help!</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>regards,</DIV><DIV>jh</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><BR><DIV><DIV>On Apr 18, 2006, at 5:44 PM, Guy Albertelli II wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hi Jon,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV> <BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">trying to print an exam and keep getting this error:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The requested URL /cgi-bin/printout.pl was not found on this server.</DIV> </BLOCKQUOTE><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I suspect that you have a 'ScriptAlias' definition in your</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">/etc/httpd/conf/httpd.conf file. (That points to a different cgi-bin</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">directory)</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Please comment that line out and restart apache.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">If I am correct,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">1) let me know how you installed apache?</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">2) and can check that when you ran the UPDATE command it generated an</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">error message about duplicated ScriptAlias definitions in the WARNINGS</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">file that UPDATE generated?</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">--<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:guy@albertelli.com">guy@albertelli.com</A> <SPAN class="Apple-converted-space"> </SPAN>0-7-1-8-27,137</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">LON-CAPA-admin mailing list</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="mailto:LON-CAPA-admin@mail.lon-capa.org">LON-CAPA-admin@mail.lon-capa.org</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin">http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin</A></DIV> </BLOCKQUOTE></DIV><BR></BODY></HTML>