[LON-CAPA-admin] LaTeX Errors with Printing

[JaBari A Scott]

Good Morning:
My issues are strange to the recommendations in that the file picins.sty
exist, but it's empty.  And that's the same on the other access server.  I
followed the steps you provided, but yet, the file remains there, but void
of content.


JaBari A. Scott
Applications Analyst, Learning Systems
Technology Services
Virginia Commonwealth University
jascott at vcu.edu | (804) 828-7310



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-----Original Message-----
From: lon-capa-admin-bounces at mail.lon-capa.org
[mailto:lon-capa-admin-bounces at mail.lon-capa.org] On Behalf Of Stuart
Raeburn
Sent: Tuesday, December 06, 2016 2:29 PM
To: lon-capa-admin at mail.lon-capa.org
Subject: Re: [LON-CAPA-admin] LaTeX Errors with Printing

JaBari,

When you run ./UPDATE to install LON-CAPA, it should check for the
existence of /usr/share/texmf/tex/latex/picins/picins.sty, and install it,
if required, assuming this is a Linux distro where the TeX package does
not automatically include it. Wwhat Linux distro do you have installed on
these access servers?

If you still have access to the lon-capa-2.11.1 directory within which you
ran ./UPDATE to install LON-CAPA on your new access servers, then you can
use the following commands (as root) to install
/usr/share/texmf/tex/latex/picins/picins.sty and then run
/usr/bin/texconfig rehash.

cd loncapa-2.11.1/loncom/build

cat ../../doc/loncapafiles/picins_check.piml | \ perl piml_parse.pl
"development" "rhes6" "" |perl

(assuming you have Red Hat 6Server installed).

However, you might look in the WARNINGS file created when you ran ./UPDATE
to install LON-CAPA to see if there is a message about picins.sty (it
should be very close to the end of the file).

It might say something like:

"/usr/share/texmf/tex/latex/picins/picins.sty created and
/usr/bin/texconfig rehash ran successfully."

or

"No action required - /usr/share/texmf/tex/latex/picins/picins.sty
already exists."



Stuart Raeburn
LON-CAPA Academic Consortium


Quoting JaBari A Scott <jascott at vcu.edu>:

> Good Morning:
>
> Thank you for that information Mike.  Upon further investigation, the
> two access servers that are plagued with this issue have those files,
> but they are empty!  I?m not sure if a package needs to be
> reinstalled.  Is there a package that yum can install for this?  I?m
> assuming there may be more files than just copying the
> </usr/share/texmf/tex/latex/picins/picins.sty>
> file from one server to another.
>
>
>
> Thoughts?
>
>
>
> Thanks!
>
>
>
>
>
> JaBari A. Scott
>
> Applications Analyst, Learning Systems
>
> Technology Services
>
> Virginia Commonwealth University
>
> jascott at vcu.edu | (804) 828-7310
>
>
>
> [image: Bb Signature]
>
>
>
> *Don't be a phishing victim - VCU and other reputable organizations
> will never use e-mail to request that you reply with your password,
> Social Security Number, or confidential personal information. For more
> details visit **http://go.vcu.edu/phishing
> <http://go.vcu.edu/phishing> orhttp://phishing.vcu.edu
> <http://phishing.vcu.edu/>*.
>
>
>
> *From:* lon-capa-admin-bounces at mail.lon-capa.org [mailto:
> lon-capa-admin-bounces at mail.lon-capa.org] *On Behalf Of *Budzik, Michael
J.
> *Sent:* Monday, December 05, 2016 11:33 AM
> *To:* lon-capa-admin at mail.lon-capa.org
> *Subject:* Re: [LON-CAPA-admin] LaTeX Errors with Printing
>
>
>
> Not sure if this is intermittent or not.  If it consistently fails, we
> had a similar issue.  My notes say:
>
> The permissions on a latex file needed corrected so the web server
> could read it. To be exact, the following commands were ran:
>
>
>
> chmod 755 /usr/share/texmf/tex/latex/picins
>
> chmod 644 /usr/share/texmf/tex/latex/picins/picins.sty
>
>
>
>
>
> Mike B
>
>
>
> *From:* lon-capa-admin-bounces at mail.lon-capa.org [
> mailto:lon-capa-admin-bounces at mail.lon-capa.org
> <lon-capa-admin-bounces at mail.lon-capa.org>] *On Behalf Of *JaBari A
> Scott
> *Sent:* Monday, December 5, 2016 10:28 AM
> *To:* lon-capa-admin at mail.lon-capa.org
> *Subject:* [LON-CAPA-admin] LaTeX Errors with Printing
>
>
>
> Good Morning All:
>
> Our instance has developed a strange, inconsistent problem in the past
> week.  Printing in LON-CAPA is not working 100% of the time on 3 of
> our Access servers and is inconsistent on the Library server.  The
> error message that is presented is:
>
>
>
> LaTeX could not successfully parse your TeX file.
>
> It probably has errors in it.
>
> Here are the error messages in the LaTeX log file:
>
> ! LaTeX Error: File `picins.sty' not found.
>
>
>
> Type X to quit or  to proceed,
>
> or enter new name. (Default extension: sty)
>
>
>
> Enter file name:
>
> ! Emergency stop.
>
>
>
>
>
> l.3 ...kage{wrapfig}\usepackage{picins}\usepackage
>
>                                                   [T1]{fontenc}^^M
>
> End of file on the terminal!
>
>
>
> I am completely at a lost as to what to even check for a this juncture
> as the LaTeX package appears to be installed on the servers.  Any
> advice from the gallery?
>
>
>
> Thanks so much!
>
>
>
> JaBari A. Scott
>
> Applications Analyst, Learning Systems
>
> Technology Services
>
> Virginia Commonwealth University
>
> jascott at vcu.edu | (804) 828-7310
>
>
>
> [image: Bb Signature]
>
>
>
> *Don't be a phishing victim - VCU and other reputable organizations
> will never use e-mail to request that you reply with your password,
> Social Security Number, or confidential personal information. For more
> details visit **http://go.vcu.edu/phishing
> <http://go.vcu.edu/phishing> orhttp://phishing.vcu.edu
> <http://phishing.vcu.edu/>*.

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