[LON-CAPA-admin] LaTeX Errors with Printing

[Budzik, Michael J.]

Not sure if this is intermittent or not.  If it consistently fails, we had a similar issue.  My notes say:
The permissions on a latex file needed corrected so the web server could read it. To be exact, the following commands were ran:

chmod 755 /usr/share/texmf/tex/latex/picins
chmod 644 /usr/share/texmf/tex/latex/picins/picins.sty


Mike B

From: lon-capa-admin-bounces at mail.lon-capa.org [mailto:lon-capa-admin-bounces at mail.lon-capa.org] On Behalf Of JaBari A Scott
Sent: Monday, December 5, 2016 10:28 AM
To: lon-capa-admin at mail.lon-capa.org
Subject: [LON-CAPA-admin] LaTeX Errors with Printing

Good Morning All:
Our instance has developed a strange, inconsistent problem in the past week.  Printing in LON-CAPA is not working 100% of the time on 3 of our Access servers and is inconsistent on the Library server.  The error message that is presented is:

LaTeX could not successfully parse your TeX file.
It probably has errors in it.
Here are the error messages in the LaTeX log file:
! LaTeX Error: File `picins.sty' not found.

Type X to quit or  to proceed,
or enter new name. (Default extension: sty)

Enter file name:
! Emergency stop.


l.3 ...kage{wrapfig}\usepackage{picins}\usepackage
                                                  [T1]{fontenc}^^M
End of file on the terminal!

I am completely at a lost as to what to even check for a this juncture as the LaTeX package appears to be installed on the servers.  Any advice from the gallery?

Thanks so much!

JaBari A. Scott
Applications Analyst, Learning Systems
Technology Services
Virginia Commonwealth University
jascott at vcu.edu<mailto:jascott at vcu.edu> | (804) 828-7310<tel:%28804%29%20828-7310>

[Bb Signature]

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