[LON-CAPA-admin] lonnet error messages

Thu Sep 25 10:18:56 EDT 2014

Hi Stuart,

Thanks for the feed back. The error messages are still showing up but they
don't seem to cause any problem with using any of the course materials.

In any event, the failure of lontokacc::remove() to run means that a
> file such as:
>
>
> /home/httpd/html/userfiles/fsu/1c22903f4adf4530afsul/default_1156334647.sequence
>

The equivalence of this file does not exist. I check this a few minutes
after the message appears.

>
> on your library server will not have been unlinked, as part of the
> cleanup phase.
>
> Note: the corresponding permanent file in:
>
>
> /home/httpd/lonUsers/fsu/1/c/2/1c22903f4adf4530afsul/userfiles/default_1156334647.sequence
>

> is the one that needs to be preserved.  You might check if that file
> exists.
>

The equivalence of this file is there.

Regards,
-hk

>
>
> Stuart Raeburn
> LON-CAPA Academic Consortium
>
>
> Quoting "H. K. Ng" <hkng at fsu.edu>:
>
> > Hi Stuart,
> >
> >
> > As regards the "Failed to transfer" messages logged in lonnet.log,
> >> could you provide the last part of the log message (i.e, the 'to host
> >> <home> : <error>' portion.  I am interested in the error message (if
> >> any) after the final colon.
> >>
> >
> > Here is the complete entries in around the "Failed" message
> >
> > Tue Sep  9 09:12:56 2014 (21680): SSO authorized user xxx
> > Tue Sep  9 09:12:56 2014 (21680): Allowing access for xxx:fsu to
> > Tue Sep  9 09:14:08 2014 (22803): Failed to transfer
> >
> https://loncapa10.fsu.edu/userfiles/fsu/1c22903f4adf4530afsul1/default_1156334647.sequence
> > Tue Sep  9 09:20:17 2014 (23192): <font color="yellow">INFO: Read
> > configuration</font>
> > Tue Sep  9 09:20:17 2014 (23192):  Detected 64bit platform (1)
> > Tue Sep  9 09:20:24 2014 (21679): Failed to transfer
> >
> https://loncapa10.fsu.edu/userfiles/fsu/1c22903f4adf4530afsul1/default_1106679
> > 36698591156334700.sequence
> > Tue Sep  9 09:21:17 2014 (23201): Trying to reconnect lonc for authorl1 (
> > educog.com)
> >
> > ...
> >
> > Tue Sep  9 09:22:52 2014 (22159): SSO authorized user xxx
> > Tue Sep  9 09:22:52 2014 (22159): Allowing access for xxx:fsu to
> > Tue Sep  9 09:23:14 2014 (23259): <font color="yellow">INFO: Read
> > configuration</font>
> > Tue Sep  9 09:23:14 2014 (23259):  Detected 64bit platform (1)
> > Tue Sep  9 09:23:14 2014 (23259): <span style='color:yellow;'>INFO: Read
> > file types</span>
> > Tue Sep  9 09:23:39 2014 (23222): Failed to transfer
> >
> https://loncapa10.fsu.edu/userfiles/fsu/1c22903f4adf4530afsul1/default_110667936698591156334700.sequence
> > Tue Sep  9 09:28:52 2014 (22803): Allowing access for yyy:fsu to
> >
> > I don't see any "to host" entries. These messages are not related to the
> > cloning of a course, more like routine access to a course material. The
> > messages are not limited to one course. So far no faculty has said
> anything
> > to me about problems accessing with their course materials. So the
> messages
> > may not point to any "real" error though my concern is that they may not
> > have noticed(??).
> >
> >
> >
> >> At the same time could you look in /home/httpd/perl/logs/lond.log on
> >> loncapa10.fsu.edu for logged entries from the
> >> "fetch_user_file_handler() routine in lond which might have been
> >> written during this failed upload.
> >>
> >
> > There doesn't appear to be any entries in the lond.log or lond_error file
> > at around the same time.
> >
> >
> >>
> >> > https://loncapa10.fsu.edu/userfiles/fsu/......
> >>
> >> Is the lonnet.log file with this error on the access server or the
> >> library server?
> >>
> >
> > They appear on the library server only.
> >
> >
> >
> >>
> >> In your earlier post --
> >>
> http://mail.lon-capa.org/pipermail/lon-capa-admin/2014-August/002890.html
> >> --
> >> these errors were for sequence files during cloning, is that still the
> >> case, or is the latest failure for different file(s) (in different
> >> context(s)?
> >>
> >
> > See above - in the cloning process there are a whole list (~10-20)
> entries
> > but now there are intermittent.
> >
> >
> > Thanks,
> > -hk
> >
> >
> >
> >
> >> loncapa10.fsu.edu now has a valid ssl certificate but the message still
> >> > appears. Any idea why this is happening?
> >> >
> >> > Example:
> >> > Tue Sep  9 09:14:08 2014 (22803): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/......
> >> >
> >> > Thanks,
> >> > -hk
> >> >
> >> >
> >> >
> >> >
> >> > On Tue, Aug 19, 2014 at 9:51 AM, Stuart Raeburn <raeburn at msu.edu>
> wrote:
> >> >
> >> >> Hi Hon-Kie,
> >> >>
> >> >> Could you update the Apache SSL certificate on loncapa10.fsu.edu?
> >> >> The certificate currently installed on that server expired on
> 2/5/2014
> >> >>
> >> >> Thanks,
> >> >>
> >> >> Stuart Raeburn
> >> >> LON-CAPA Academic Consortium
> >> >>
> >> >>
> >> >> Quoting "H. K. Ng" <hkng at fsu.edu>:
> >> >>
> >> >> > Hi,
> >> >> >
> >> >> > lonnet.log contains lots of entries like
> >> >> >
> >> >> > Mon Aug 18 15:19:36 2014 (26005): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> >> > <courseid>/default_1194996788.sequence
> >> >> > Mon Aug 18 15:19:36 2014 (25997): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> >> > <courseid>/default_1126798332194021220046396.sequence
> >> >> > Mon Aug 18 15:19:36 2014 (27247): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> >> > <courseid>/default_1126538470221341171395476.sequence
> >> >> > Mon Aug 18 15:19:36 2014 (25998): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> >> > <courseid>/default_1194996854199511220047748.sequence
> >> >> > Mon Aug 18 15:19:36 2014 (26006): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> >> > <courseid>/default_1194367929194031220047675.sequence
> >> >> > Mon Aug 18 15:19:36 2014 (26002): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> >> > <courseid>/default_1076009816173961157646130.sequence
> >> >> > Mon Aug 18 15:19:36 2014 (27248): Failed to transfer
> >> >> > https://loncapa10.fsu.edu/userfiles/fsu/1
> >> >> > <courseid>/default_1125678015221301171395436.sequence
> >> >> >
> >> >> > As far as I could determine, the messages appear when a course is
> >> cloned.
> >> >> > Does this mean that some of the sequences are not cloned over? Any
> >> cause
> >> >> > for concern?
> >> >> >
> >> >> > Thanks,
> >> >> > -hk
> >> >>
> >> >> _______________________________________________
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> >> >> http://mail.lon-capa.org/mailman/listinfo/lon-capa-admin
> >>
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>
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