[LON-CAPA-admin] lonnet error messages

Wed Sep 10 15:31:52 EDT 2014

Hi Stuart,

As regards the "Failed to transfer" messages logged in lonnet.log,
> could you provide the last part of the log message (i.e, the 'to host
> <home> : <error>' portion.  I am interested in the error message (if
> any) after the final colon.
>

Here is the complete entries in around the "Failed" message

Tue Sep  9 09:12:56 2014 (21680): SSO authorized user xxx
Tue Sep  9 09:12:56 2014 (21680): Allowing access for xxx:fsu to
Tue Sep  9 09:14:08 2014 (22803): Failed to transfer
https://loncapa10.fsu.edu/userfiles/fsu/1c22903f4adf4530afsul1/default_1156334647.sequence
Tue Sep  9 09:20:17 2014 (23192): <font color="yellow">INFO: Read
configuration</font>
Tue Sep  9 09:20:17 2014 (23192):  Detected 64bit platform (1)
Tue Sep  9 09:20:24 2014 (21679): Failed to transfer
https://loncapa10.fsu.edu/userfiles/fsu/1c22903f4adf4530afsul1/default_1106679
36698591156334700.sequence
Tue Sep  9 09:21:17 2014 (23201): Trying to reconnect lonc for authorl1 (
educog.com)

...

Tue Sep  9 09:22:52 2014 (22159): SSO authorized user xxx
Tue Sep  9 09:22:52 2014 (22159): Allowing access for xxx:fsu to
Tue Sep  9 09:23:14 2014 (23259): <font color="yellow">INFO: Read
configuration</font>
Tue Sep  9 09:23:14 2014 (23259):  Detected 64bit platform (1)
Tue Sep  9 09:23:14 2014 (23259): <span style='color:yellow;'>INFO: Read
file types</span>
Tue Sep  9 09:23:39 2014 (23222): Failed to transfer
https://loncapa10.fsu.edu/userfiles/fsu/1c22903f4adf4530afsul1/default_110667936698591156334700.sequence
Tue Sep  9 09:28:52 2014 (22803): Allowing access for yyy:fsu to

I don't see any "to host" entries. These messages are not related to the
cloning of a course, more like routine access to a course material. The
messages are not limited to one course. So far no faculty has said anything
to me about problems accessing with their course materials. So the messages
may not point to any "real" error though my concern is that they may not
have noticed(??).

> At the same time could you look in /home/httpd/perl/logs/lond.log on
> loncapa10.fsu.edu for logged entries from the
> "fetch_user_file_handler() routine in lond which might have been
> written during this failed upload.
>

There doesn't appear to be any entries in the lond.log or lond_error file
at around the same time.

>
> > https://loncapa10.fsu.edu/userfiles/fsu/......
>
> Is the lonnet.log file with this error on the access server or the
> library server?
>

They appear on the library server only.

>
> In your earlier post --
> http://mail.lon-capa.org/pipermail/lon-capa-admin/2014-August/002890.html
> --
> these errors were for sequence files during cloning, is that still the
> case, or is the latest failure for different file(s) (in different
> context(s)?
>

See above - in the cloning process there are a whole list (~10-20) entries
but now there are intermittent.

Thanks,
-hk

> loncapa10.fsu.edu now has a valid ssl certificate but the message still
> > appears. Any idea why this is happening?
> >
> > Example:
> > Tue Sep  9 09:14:08 2014 (22803): Failed to transfer
> > https://loncapa10.fsu.edu/userfiles/fsu/......
> >
> > Thanks,
> > -hk
> >
> >
> >
> >
> > On Tue, Aug 19, 2014 at 9:51 AM, Stuart Raeburn <raeburn at msu.edu> wrote:
> >
> >> Hi Hon-Kie,
> >>
> >> Could you update the Apache SSL certificate on loncapa10.fsu.edu?
> >> The certificate currently installed on that server expired on 2/5/2014
> >>
> >> Thanks,
> >>
> >> Stuart Raeburn
> >> LON-CAPA Academic Consortium
> >>
> >>
> >> Quoting "H. K. Ng" <hkng at fsu.edu>:
> >>
> >> > Hi,
> >> >
> >> > lonnet.log contains lots of entries like
> >> >
> >> > Mon Aug 18 15:19:36 2014 (26005): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> > <courseid>/default_1194996788.sequence
> >> > Mon Aug 18 15:19:36 2014 (25997): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> > <courseid>/default_1126798332194021220046396.sequence
> >> > Mon Aug 18 15:19:36 2014 (27247): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> > <courseid>/default_1126538470221341171395476.sequence
> >> > Mon Aug 18 15:19:36 2014 (25998): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> > <courseid>/default_1194996854199511220047748.sequence
> >> > Mon Aug 18 15:19:36 2014 (26006): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> > <courseid>/default_1194367929194031220047675.sequence
> >> > Mon Aug 18 15:19:36 2014 (26002): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/
> >> > <courseid>/default_1076009816173961157646130.sequence
> >> > Mon Aug 18 15:19:36 2014 (27248): Failed to transfer
> >> > https://loncapa10.fsu.edu/userfiles/fsu/1
> >> > <courseid>/default_1125678015221301171395436.sequence
> >> >
> >> > As far as I could determine, the messages appear when a course is
> cloned.
> >> > Does this mean that some of the sequences are not cloned over? Any
> cause
> >> > for concern?
> >> >
> >> > Thanks,
> >> > -hk
> >>
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