[LON-CAPA-admin] not a valid domain

Gerd Kortemeyer korte at lite.msu.edu
Wed May 28 10:01:01 EDT 2014


Thank you, Stuart, for all the detective work and quick problem solving!

On May 28, 2014, at 9:43 AM, Stuart Raeburn <raeburn at msu.edu> wrote:

> Hi,
> 
>> Sorry ...
>> Error The domain you provided is not a valid LON-CAPA domain.
> 
> Sorry for the inconvenience.
> 
> This issue has affected most high school domains, including fsuK12 and domains hosted by ohiou and educog.
> 
> The issue here is that when the 5.10 am local time run of loncron ran today 5/28, the dns_domain.tab retrieved by your servers was incomplete, because the data retrieved from the selected the LON-CAPA Academic Consortium "DNS" server was truncated for some reason.
> 
> To fix this issue do the following:
> 
> 1. Use a text editor to comment out the following line:
> ^dalton.chem.sfu.ca
> 
> in /home/httpd/lonTabs/hosts.tab
> 
> 2. Log-in to LON-CAPA on your server and select the Domain Coordinator role and use:
> 
> Main Menu -> Status of domain servers -> Update Connections and Refresh Status Information
> 
> 
>> Any ideas? The domain is listed in the dns_domain.tab file.
> 
> Yes.
> 
> The "static" dns_domain.tab (shipped with a LON-CAPA release) is only consulted in the event that none of the LON-CAPA Academic Consortium servers (at SFU, Illinois and MSU are contactable).
> 
> However, in this case they are contactable, so the information received from the first contacted -- SFU -- was used, when loading the domain tables on your server.
> 
> Unfortunately, the data returned from that file on the SFU server appears to be truncated when a request is made for the data from:
> 
> https://dalton.chem.sfu.ca/adm/dns/domain
> 
> Please let me know if you have any questions.
> 
> 
> Thanks,
> 
> Stuart Raeburn
> LON-CAPA Acdemic Consortium
> 
> 
> Quoting "H. K. Ng" <hkng at fsu.edu>:
> 
>> Something strange seems to be going on with loncapa fsuK12 domain. When a
>> user tries to login under that domain, it gives the message
>> 
>> Sorry ...
>> Error The domain you provided is not a valid LON-CAPA domain.
>> 
>> I tried with on of the msu lite servers and it gives me the same message.
>> 
>> Any ideas? The domain is listed in the dns_domain.tab file.
>> 
>> Thanks,
>> -hk
>> 
> 
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