[LON-CAPA-admin] slow response times
James Mueller
mueller at pitt.edu
Sat May 1 14:43:45 EDT 2010
Over the past term, our server has really started to feel sluggish.
Now it could be that some piece of hardware is getting ready to die,
but I wanted to check with everyone to see if there are other things I
should look at. (We just got department approval for funds to replace
the server, so if it is hardware, that should go away soon.)
For example:
1) If I am editing my course, often the system will "hang" while
displaying the screen. It will start to display and then stop with
the screen partially completed, and the message "Transferring data
from..." at the bottom of the browser. I can leave it like this for
an hour or so and it never completes. If I just click again on "Edit
Course", it will reload the window, and may or may not complete. I
find that if I keep trying this, eventually (no more than 4 tries) it
completes successfully. However, as soon as I alter something in my
course and loncapa decides to redisplay the updated page, I may ind
myself repeating this procedure.
2) As I am writing this, I am trying to upload a scantron file from
today's final exam (it's almost summer, when I can get back to work!)
There are only 36 questions, but it is taking ~20 sec/student to
process the file. That works out to a half hour for my 100 student
class, or over 1.5 hours for some of my colleagues with large
classes. This does not seem right, but I haven't had a class with
loncapa for a couple of years, so perhaps I am not remembering how bad
it used to be.
I have other examples, but that is enough for now. Does anyone have
any suggestions for what might go wrong (that won't get fixed by the
new machine) that we should be looking at?
-Jim Mueller
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