[LON-CAPA-admin] Computer not Returning Feedback

H.K. Ng hkng at fsu.edu
Mon Sep 22 10:08:47 EDT 2008

Hi Mark,

Once in a while I hear from instructors saying that their students 
submitted something and got no response. Seems that when they try 
later it works, so my reaction is that it is some kind of network 
problem.  I haven't come across a case when the student says that it 
still doesn't work, after a while. This is for pre-2.7.0 version.


At 09:18 AM 11/21/2008, you wrote:
>We've had a rash of complaints that the computer is not accepting answers.
>I had a problem for which the second answer could be entered, but 
>when submit answer was hit, it wouldn't do anything.
>No incorrect box, no correct, no tries deducted. Nothing. This was 
>observed by two instructors and a student.

Just a thought, what are the id's of the two parts?

>I poked at the problem in construction space (where it worked), 
>tweaked a few things and republished. It then worked for me and the 
>other instructor, but the student still says it doesn't work.
>We've had another question (one from msuchemlib) that is 
>optionresponse. A couple students have had issues with it not accepting
>answers. It took the first answer, but then complains that the 
>answer is one of a previous try or doesn't provide any feedback.
>I also had a student who had issues with a feedback question. No response.
>(1) Have other people had issues like this? I'm using 2.7.0
>(2) Are there browser issues with new versions of IE, Vista, 
>Firefox? Does anyone know of a standard 'operator error' that could 
>cause this? (browser configuration, etc...)
>(3) Any bugs that have been fixed?
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